I had the worst experience ever with the lady on the front desk, she was rude to all customers including myself like it was our fault she was working on Christmas day. She literally left me standing to get her break. I would never rent from easy-rental again. I'll be more than happy to receive a call from management and explain everything I experienced during my visit. I will make sure non of the people i know would rent from them too. Also, it's been a couple of weeks since I returned the rental car and still did not get my deposit back.