I ordered a part for my washing machine on January 1, when I selected the part, in showed that it would be shipped within 7 tp 10 business date.
When you submit the order it says, they are back ordered and will send an update when the part is ready.
I called the customer service on January 11 and the person whom I talked to said that the order will be shipped by Friday January 15.
I have not received anything even an update yet, checked the website and no update, called the customer service and they didn't even get my call.