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M L.

1
Level 1 Contributor

Contributor Level

Total Points
349

4 Reviews by M

G2
  • G2

11/8/21

Unfair rankings of vendors... pay-to-play for vendors; if you don't advertise with them, watch out. Many reviews look fake and poor quality. Just gaming the SEO system and parasite of society

Service
Value
Returns
Quality
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Saumya B. – G2 Rep

Hi, Thanks for sharing your concerns. I apologize for any inconvenience you have experienced and want to make sure your problem gets addressed. We strive to ensure all our reviews are from real users and in fact, have an entire team dedicated to this task. If you ever have a concern about the validity of a review, we invite you to click the "Report a Concern" button at the bottom of every single review on G2, and our team will take another look.

  • Houzz

10/8/20

Ordered a product... delayed and delayed. Then they cancelled. They apologized after many calls and gave me a coupon to use for next product. I used the coupon to order another product, but again, delayed and delayed, and then they cancelled again. They might be cheaper than other places but they have no ability to track or deliver the product on time. Just a website to get you to wait forever to see your product, if ever. Just wasting time. The complaint is beyond the order # listed below... it's continuous frustration across multiple orders!

  • Lowe's

9/28/20

Just terrible. Ordered a product a month ago and paid for scheduled delivery... on scheduled delivery date, I called them as I waited and waited, and their delivery people say, oh, it will be delivered today and their delivery windows on their system is 8am-8pm. Apparently they lied. The product wasn't even in their warehouse to be delivered at all and their delivery system people didn't even know. Their system is terrible. So waited another week for delivery, and then suddenly said there is another delay and schedule push out. At this point, still waiting for my product. So painful... order from Amazon never have this issue.

  • PoolSupplies.com

5/26/18

Claim to sell thick 16mm, 12mm and other thick solar cover for pool... upon arrival, it's thinner and lighter than my existing 8mm solar cover that I am replacing. You can easily see all the bubbles were already shedding. There is no label claiming its 12mm and 16mm... I called, they said, oh, there should be a label... I look around, there is not. It just came in a plastic bag. I said why is it so thin and so light and it's definitely not 16 mm and 12mm... they said, oh, every manufacturer's process is different. They have new tech to make it lighter. What a lie. I asked to return, and they refused. I emailed them 5 times and they don't respond. I am now filing a dispute through my credit card. It's a fraud company. AVOID

M Has Earned 29 Votes

M L.'s review of PoolSupplies.com earned a Fraud Buster vote

M L.'s review of Lowe's earned a Very Helpful vote

M L.'s review of PoolSupplies.com earned 3 Very Helpful votes

M L.'s review of Houzz earned 21 Very Helpful votes

M L.'s review of G2 earned 3 Very Helpful votes

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11/1/23

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Alex B. reviewed G2
9/24/23

I filled in a review but didn't receive the giftcard, tried to contact them several times, no reply.