mr c.

First time online buyer and what an experience. Next day delivery if placed before 4pm. Ordered Friday 8th, given a delievry slot of 13.30 - 17.30 on the 9th and still waiting on the 11th. Van broke down, my backside, tracking showed the driver in the next road around 20.00 so, with my mobile, why didn't they call me to pick. Monday 11th and driver just set off, 12.15, with 147 drops of which mine is 140! Nice one homebase, get yourself a better courier service. Homebase could have chased courier but that was left to me. Appalling attitude.

Appalling. From experience I can say this outfit is useless. Van broke down, my backside. The tracking showed the driver in the next road to mine with two drops before me, they had my mobile they could have called, explained and asked if I wanted to collect. NO. Two days later, the driver set out at 12.30 with 147 drops to make, I am drop 140! Delivered at 21.05,4hrs later than scheduled, the £150 tool was just left on doorstep, driver could not even be bothered to press the door bell. I will now start asking sellers if Yodel is their chosen courier because if so I will buy elsewhere.

Automated and cut off. Useless, opt to speak to someone and after two rings the phone goes dead. Twice now, inpossible to talk to anyone about a lost parcel. Last time of using the shysters.