My Honest R.

After years of using (on and off) LinkedIn (I don't like LI particularly... But working in the branch I work in, I need it), I decided to try their Premium.
The first month is free, isn't it?!

Well, LI Premium is OK. The training/courses are very nice. Some other additions too.
It is expensive, though. Therefore, I decided not to renew. Next, I got an offer I could not refuse. 50% discount for the following 2 months.

I accepted the offer on February 7th, 2024.
Last week, I needed to hibernate LI for a few days. Only to see, after activating again (two days later), that my Premium was gone.
When I tried to renew, I had to pay the full price. Starting immediately.

When I finally found where I could contact support I sent an email. Why do big companies almost make it impossible to find support contact information? And make a FAQ where your question never is mentioned?!

There was no reply to the online help request, no I received an"email that the amount will be refunded. From a "no reply" email address. I don't want a refund.
So, I responded to the case in my LI account.

Guess what?! You cannot hibernate with a Premium account, so your account automatically will pushed to a normal account when you hibernate.
And guess what?! They will not refund you until you complain after activating again. This is my conclusion. Thus, receiving a lot of money that they had do to nothing for.

I checked the page where you hibernate your LI account (screenshots attached).
There is no info that Premium will be cancelled when you hibernate LI.
There is info about this on another LI info page, yet not when hibernating.
This is purely to get themself covered by law, don't tell me about it. Have done the job.
But, in fact, it is scamming!

I requested the email address where I can file a complaint. No answer.

First of all, there is no possibility to contact a person for support! You keep coming back to the same page without information. Even a Google search does not answer.

The SW chooses the language, Dutch for heaven's sake! Not possible to change.

Since 15:00 (it is 17:16 now) the SW has been installing, well, it hasn't. It keeps hanging on "connection".

Not possibility to stop or add info myself.

Very, very disappointed that there is NO way to contact support.

First and last time I bought an Epson product. Probably will end, the printer, in the Mediterranean in front of my house. Better have thrown the money directly into the sea.

Trying to register the printer, not possible. The S/N is not correct, according to the message. Well it is, your site is worthless. And then, what a joke, you have to contact Support when there is an issue with registering. HOW?!

I decided to try via cable (why?! It is a WiFi printer). Firmware needed to be updated. I did this. Guess what?! Bulgarian language!
How horrible can the setup from a new device be... Rhetorical question.

And then... After a SW update, still connected via cable and then a third language (Danish?) in the pop-up. Who tests this stuff!?

In the beginning of 2023 I bought a subscription for 1 year MicroSoft 365. After half a year paying per month.
Mainly for my work, I often make documents in my spare time on my personal laptop.
As the domain, where my email address was from, expired, I needed to change my email address.
This is almost impossible. Wrong sentence, leave "almost" out.

O yes, it is possible (after many error messages), but you have to wait 1 month before it has been changed. 1 MONTH! In what era do we live, MS? Stone Age?
After that you get, when you are lucky, a message that everything has been changed. At the email address you want. Or on your cellphone, and then with no info at all.

As it is so hard to change the email address and the error messages are not clear at all. So, I tried over and over again. After 1 month, I received a text message on my cellphone. From a strange address, with no info at all (what email address to use... Only mentioning part of the not existing email address). Only a very suspicious link. And I have to click on that link?! No, thank you.

A company that makes it impossible to change your account email address sends out a link without clear information? And the worse it, it is using part of an email address that I had changed! The domain that doesn't exist any more. And even worse, my settings for MS and all other programs on my laptop are in UK English. Everywhere.
The language of the text message?! The language of the country I live in.

I contacted their helpdesk, which is almost impossible (info is hidden on the site, which is common for big companies). There is a telephone number. As I don't live in the US, the phone number is from the US (and I understood there is also a UK number... Well, I don't live there either), I am not going to call.
No email, only chat possible.
And why doesn't have a huge company like this no email support? Too expensive, probably. Well, MS, you are cheap.

I tried to login with the email addresses I have tried when changing my email address. And guess what, none is working with my paid MicroSoft 365 account.

I contacted support via chat. Only to become so annoyed that I left. What a dumb employee. Angry making. Too st**** to be true. Sadly, it was true.

MicroSoft, you are taking payments, but you don't deliver. You are probably aware that this is forbidden by law! O, yes, you know. But you don't care.

Conclusion... Use one of the free programs. And when you work at home on your own laptop/computer, let your employer buy the subscription. Not worth your own money.

I have used Europe Language Jobs for a very long time. And was content. But we all know that being content only stays as long as there are no complaints or other issues.

I was content, even though I have been ghosted by some companies/recruiters. It was my first "to go" to website when wanting a new job. Until now.

Sites like this often show vacancies from other sites. Now and then new recruiters are offering interesting vacancies.

A bit more than a week ago I filed an official complaint about one of the recruitment agencies which advertises on the site.
When I didn't receive a reply (not even a confirmation) I send the email again. To be left in the dark again.

A company that doesn't bother to reply to an official complaint is not worth getting (new) users but should be banned. Don't forget that a complaint is a chance.

Two days ago I applied via this agency for a job.
Yesterday I was contacted if it was possible to have a short online meeting that day, the next or the day after.
Via email, we agreed upon "tomorrow".

Today is "tomorrow". I only received the invitation to the conversation this morning and, stupid me, I didn't check the day/date. Yet, we've emailed a few times and every time we spoke about "tomorrow".

Five minutes before the meeting I was waiting for the person to let me in. Ten minutes after the start of the meeting I send an email that I have been waiting for the meeting and that I won't wait longer.

I received an email back, from the owner, that although we spoke about "tomorrow" (not with him personally but an employee of his), the date for the meeting was set for the day after tomorrow.

There was no excuse made, nothing at all (an excuse will go a long way with someone who is disappointed), and I decided to cancel the meeting completely.
For me, it is very important that I can trust the agency that is going to represent me at an employer. Mistakes are human. But an excuse for the mistake is the least.

After sending the cancellation I received an email, form the owner, that I am blacklisted for Greece and all other countries this agency is representing.

They make a mistake and I am the one being blacklisted. Isn't that the world upside down?!

You cannot expect help from this bank.
After a dispute with a seller who deducted money from my account even though the subscription ended, I contacted VISA (the seller didn't reply).
Visa advised contacting the bank, which I did.
Only to learn that they refuse to help. After several emails. That I am the only one who can stop it. NO I can't. The seller doesn't reply and the contract with the seller ended.
They probably knew it after the first time, but didn't dare to say this.
But I can file a complaint. And that I wanted to do.

To make me completely "happy" I got an error on their website (not the first and probably not the last) after submitting the complaint. I had to endlessly do the recaptcha. Of course, there is an issue then.
Message on the website:
Your action has been suspended due to security reasons.
Please call +*********4102 and report the following SupportID code: 253**********027**989

The only reply to my email where I filed a complaint was "Try another browser".

Any help from this bank is not to be expected. Next to all issues they have with their website, this is horrible. Pay for something that I don't receive as the subscription ended. This is stealing my money and the bank does nothing!
KBC you should be ashamed of yourself, your support etc.

Vince from VShred has a huge video advertisement. About how easy the program is. How you are helped step by step. Mentioning what the steps are. Everything will be done for you. You only have to follow the program.

Well, easy it is not! There are many links to click on without noticing which one to use for the program mentioned in the advertisement.

I paid extra for more help. Which isn't existing.

Then, after 2 days I wanted to cancel. They do have 30 days full refund. No questions asked.
ROFL, as they do not respond, of course, they cannot ask questions.
The only thing that happens is that you will receive more commercial emails to keep you paying.

Today I resend the email to support. No automatic reply nothing.

I want a full refund, but when they don't answer there will be 30 days gone and nothing else.

This is an enormous scam. 30 Days money-back guarantee but not being able to get in contact with the department who arranges this.

The idea is great. Buying a subscription box. But when there is no response to complaints etc. it becomes a scam.

This is a terrible company. When you have an issue (not receiving a box etc.) and report this, you are lucky to get an answer within weeks. When you get an answer! Most of the time you don't.

Boxes were not sent. The seller didn't react. Nor did the helpdesk from uOpen.
Finally, after many issues, last month my last subscription was cancelled. And guess what?! Today they charged my debit card again.
This company should be stopped and fined. Immediately!