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Nicole R.

1
Level 1 Contributor
California

Contributor Level

Total Points
350

3 Reviews by Nicole

  • Organicwineexchange

9/24/23
Verified purchase

$122 of wine received for a $145 a month membership. Prices current as of today. When looking for a wine club it is to save 10-20%. In this case the total cost of the wine was less than the monthly membership value. Due to the lack of value, inability to manage shipments through membership portal rather than FedEx, and unprofessional communication with the owner of the business I canceled my membership.

1) Pacific Redwood Organic Chardonnay - 14.99

2) Fidora 2020 AMPHORA- $28

3) Frey biodynamic Cabernet Sauvignon - 21.99

4) Pizzolato Prosecco - 20.97

5) Chateau Frey Red Blend 2019- $19

6) KWAYA CELLARS SANGIOVESE 2019-16.97

  • Oak & luna

9/6/23

Do not purchase custom jewelry from Oak & Luna. I paid for urgent shipping as the custom necklace I purchased was time sensitive. The original received date was 9/1, then it was 9/5 only to check the tracking and the true delivery date was 9/6. I had to change the address given the delivery date was based on travel dates (which is why I paid the extra fee for urgent shipping), now customer service is telling me they have to ship the package back to Israel to turn around and ship it to the updated address in the US. This means I am looking at a 2-3 week delay from the original delivery date of 9/1. All they offered was a 10% discount. If you don't mind getting your jewelry a month later, and it isn't a purchase for a time sensitive gift then Oak and Luna may be for you. At a $500 price point for the necklace I purchased I would expect much more.

Products used:
Custom solid gold name necklace

Service
Value
Shipping
Returns
Quality
Thumbnail of user shirleyk277
shirley k. – Oak & luna Rep

Dear Nicole,

Thank you for your feedback.

We are really sorry for the inconvenience this order has caused to you. We have forwarded your case for future investigation, and one of our team member will be in touch with your shortly via email.

Thank you for your patience.

Kind regards,
Oak&Luna Customer support team

  • ChichiMe

10/20/14

The clothing I received, skirt and top, were sized incorrectly and the tags were removed. Poor quality and looks used. When contacted within the correct window for a return received no response. This site is a scam. Don't waste your money. Also beware of Instagram advertising that directs you to the website under different profile names. This is a dishonest website, that does not deliver what you paid for.

Nicole Has Earned 10 Votes

Nicole R.'s review of ChichiMe earned 7 Very Helpful votes

Nicole R.'s review of Oak & luna earned 3 Very Helpful votes

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