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I was charged for a part which was not available. After several phone and email attempts to contact "Bike Bandit," still no reply, only a recording.
Our credit card company has submitted a request for reimbursement from "Bike Bandit," still no response, no part, and no refund. We're simply out the money. Will be submitting our experience on every review site we can find including BBB.
Tip for consumers:
Do not use this company. Poor customer experience, no part available after purchase, no reply contact from company, money out of pocket lost. Court cost would exceed the cost of the part, they know this. “Buyer be ware.”
Products used:
Part item needed was charged to account but part was unavailable. No refund, no contact reply availability from “Bike Bandit.”
Considering their email address keeps coming back as invalid makes any purchasing questionable.
Also, potential purchasing consumers should be aware that most, if not all products are considered "B Products." However, being unable to contact this company for information also adds to the apprehensiveness towards making any purchases.
Although we love "Pluto TV," my self and family are tired and disgusted with having to watch commercials with gays (men primarily) kissing each other. If you're gay fine, but leave it out of our commercials…
Note hasn’t received any thanks yous.
Note doesn’t have any fans yet.
Note isn’t following anybody yet.
Empty.
Do not do business with this company. All items on the website are backordered and nothing ever...
BIKE BANDIT WAS OWNED BY https://www.veyspowersports.com WHEN THEY TOOK A BUNCH OF ORDERS,...
Good afternoon,
Thank you for your review.
We are very sorry to hear that you are having difficulties getting through to us by e-mail. Please can you check that any e-mails are being sent to info@gear4music.com?
You can also call us on (+44)330 365 4444 to speak to our Customer Services team, or if you are located outside of the UK you can visit www.gear4music.com to find the suitable contact number for your area. You can also fill out the contact form at the webpage below if this is easier:
https://www.gear4music.com/contact-us
While we do sell some nearly-new items, this is a small portion of the products we have available, and these are all clearly listed as such on our website. Any nearly-new items that we do sell are in good working condition and are available at a discounted rate.
We are very sorry again for any difficulty you have had in contacting us and for any inconvenience caused by this.
Kind regards,
Gear4music.