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Omar A.

Contributor Level

Total Points
107

1 Review by Omar

  • Dutch Expat Shop

10/15/20

Very rude, if they even answer as they ignore most of the emails, and pitiful customer service. Took weeks for the order to arrive and exactly half the items were incorrect. Items were missing or cheaper alternatives were sent instead (10% cheaper on the price listed on their website). After emailing ( 20 times!) I was told to ship the items back at my own cost despite it being their mistake, and that them sending me cheaper alternatives were part of the terms and conditions of their website. Refused to give me their contact number so we can come to a solution, and ignore my requests to send me the missing items or refund me the difference of sending me cheaper items. After 3 days of rude replies and ignored emails I gave up trying to get my money back.

Omar Has Earned 7 Votes

Omar A.'s review of Dutch Expat Shop earned 7 Very Helpful votes

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