I paid the $24.99 to have my ad for a roommate and 2 days later they deleted my account because they said I was trying to sublet my entire apartment, which is clearly not the case. Also, all the "people" they sent were very obviously spam information collectors.Do not use this site, ick!
Hi OP,
Thanks for your review. It sounds like your account was selected for a security check by our moderation team and they may have requested some further information as part of that check.
This is quite normal and they do carry out regular routine checks to ensure the safety of all site users. In this case, they may be waiting for a few more details from you in order to allow continued use of the site.
For any further information on the status of your account, including any upgrades purchased, please do contact us at site.moderator@spareroom.com or on 877 834 2909 and they will be happy to assist.
Best wishes
The SpareRoom Team