Paula L.

I thought this was a local weight loss clinic, not a national chain. I see a lot of great reviews from clients which are great, but if you look at employee reviews on Indeed a different picture is painted. These are salespeople, not coaches. They have to sell a certain amount of stuff to you or else they get written up, which became clear to me. You are "required" to buy $160 worth of shakes and supplements A MONTH while on the program. I was also told about these "amazing" pills that help boost weight loss that is sold for no less than $70 a bottle. When I asked about interactions with my SSRI's it was waved off like no big deal. She said they don't interact even though I highly doubt the "coaches" receive enough training to know any better. Near the end of my consultation, I was near an anxiety attack because I just knew something was wrong. I asked if I could just go home and talk about it with my husband and think about it. She kept pushing and I just felt so uncomfortable that I said fine I'll sign up just so I could leave. I'm now stuck with supplements I don't really want since you cannot get a refund for products. Another disturbing thing I read about in their "helpful hints" packet was to avoid gel-based toothpaste and mouthwash due to sugars! That is a one-way ticket to disordered eating and any knowledgeable dietitian would not advocate for such extremism. I just feel dumb for falling for it for even a minute. I called about a refund for the program fee and was told the woman who worked with me yesterday will call me tomorrow and "tell me how that will work". I expect my $298 back.