I had a problem with 1 of my TVs pic freezing up for a couple seconds on and off. Lady tried to sell me a service plan. I said why should I pay if there's a problem with the equipment she said because it's in my house. I'm already paying for cable and according to her if anything goes wrong I have to pay to have someone come out and fix it. That's BS. She said I have to take care of it. I said what should i do go gets some wax and polish it. That's nuts.