Regina L.

I (from Alberta, Canada) rented a vehicle from Easirent through Expedia. When I came to pick up the vehicle in Las Vegas, the clerk informed me that the collision damage waiver (CDW) that is included in my premium credit card would not be accepted and neither would the CDW I have through my own car insurance. He wanted to charge me approximately 1.5 times the cost of the car rental fee just for insurance (on top of the rental fee I had already paid). If I didn't pay, they would not give me a car. The online company policy states that CDWs are accepted. I cancelled the rental because of breach of contract on part of Easirent. They refused to refund my money. I have rented vehicles in many parts of the world and have never encountered such a scam.