I purchased the wheeled(?) carryon. Can't zip the bottom where wheels are. Customer service hasn't responded to 4 emails or a VM, re a return. Disappointing, as it looked like bag would work well for me I advise against purchasing from Biaggi.
Tip for consumers:Very poor customer service
Products used:Bag- not used, unuseable
Rj C.'s review of Biaggi Luggage earned 5 Very Helpful votes
Rj hasn’t received any thanks yous.
Rj doesn’t have any fans yet.
Rj isn’t following anybody yet.
Empty.
I bought the under seat version and it packed nice, rolling was horrible. Soooo I bought the zip...
I will be contacting them according to warranty as it hasn't been 5 years. I got a replacement...