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Ruth F.

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1 Review by Ruth

Nationstar Mortgage

  • Nationstar Mortgage

“They misapplied my pmt, but I'm the one whose credit is suffering!”
6/9/17

After completing out trial pmts for a modification, I called to find out how much my pmt was going to be for Aug as I had not rec'd a stmnt yet. They told me the amt. I mailed it in, it cleared my bank on the 3rd of Aug but it didn't get posted until 8-17 and was posted to a suspense acct. Why I don't know. But it still has not been corrected almost a year later. The hardest part is trying to reach a person that can actually get the correction done.! It was my mortgage pmt! Not for any suspense acct.! So very frustating! I just want it fixed! Because I am not behind in my pmts. If they would post them right!

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