In spite of having the top of the line home warranty, we are always left with unresolved issues and huge out of pocket expense. Contractors refuse to give detailed work order enabling them to charge sky high prices for work that were not needed. Like saying we had a gas leak when a water heater went out. We had no gas leak but we were charged$400.00 out of pocket expenses to repair it! We have more, similar stories for each interaction with American Home Shield. We have had a service contract with them for 6 years! Will not renew!