Sandy R.

I placed 2 orders for clients on Dec 9 2022 and received confirmation from them in email they received order. I requested a Dec 19 delivery and they have never been delivered. They have charged my credit card.
After 14 attempts to call being placed on hold emailed 8 times and texted a number I was given finally an agent tells me I missed the Christmas cut off which was Dec 14th when I confirmed the emails sent by them I was then told I'm a Canadian and it takes longer to verify my billing address - 10 days? Today I was told they would be delivered Dec 30th.
I will never order from them again and will make it my mission to tell this story of disappointment and extremely poor customer service.