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The Armani Exchange customer service team is abismal. I placed and order 15 days ago with the correct address and it was not delivered. When I reached out, they asked me to check with my neighbors, even though the tracking said it was never delivered. Now they're holding my refund hostage saying they need to confirm the package gets returned by UPS before they can give me my money back. When I expressed my frustration, no one even pretended to care.
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Empty.
In ordered bag decided i didn't want to keep it. Retuned requesting a refund. 2 weeks later...
First time potentially ordering online. I called the customer service line and was barely greeted...
