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Shao Ming K.

Contributor Level

Total Points
80

1 Review by Shao Ming

  • Fresh Beauty Co.

10/24/23
Verified purchase

Ordered 3 diffusers on 10/15 but they are never delivered. There is no tracing number either. I sent multiple emails but received no response. I agree with other review that this company sounds like a sham

Service
Value
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Returns
Quality
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Sarah H. – Fresh Beauty Co. Rep

Dear Shao,

I apologize for the inconvenience caused by the delay in your delivery. Your experience certainly falls short of the standards we aim to uphold. We understand the frustration this may have caused, and we deeply regret any inconvenience it may have brought.

We are pleased to see your order was delivered. Please feel free to contact us in case you have any further concerns. We thank you again for shopping with us and hope to see you soon!

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