S W.

I purchased a US Open tennis ticket package from Championship Tennis Tours (CTT) as a gift for my wife's 50th birthday.

There was a general lack of information after first signing up for ticket package. I got an email that I had to sign and a request for a down payment, but then no information for months (other than more payment requests). I called several times during the process to get information, but their buisness process left me wondering if I would get anything from them at all.

Two weeks before the tennis tournament began we finally received our tickets, but CTT forgot to include Broadway play tickets that were supposed to be included in the package I purchased. Another phone call and I finally get the play tickets but here's the catch. They are located on the balcony, three rows from the back wall. Happy birthday!

The tennis seating was OK but I wouldn't purchase tickets from CTT again because of their lack of customer service.