Thumbnail of user t.q

T. Q.

Contributor Level

Total Points
81

1 Review by T.

  • EastEssence

8/20/22

Don't let their website fool you. This business takes your money and then argues afterwards about shipment delays, etc. The worst online experience I have ever had. A woman called Uzma Mubarak is a terrible, timewasting employee. She gives customers the run-around for weeks on end over order issues that can probably be resolved immediately. Even a request to be served by a manager at this company is never honoured by these people. Their awful service coupled with charges for India made clothes (sold at US prices) tells you a lot about their business antics. They are only in business to take people's money, not to issue refunds for their faults. A lawsuit would really teach them a very good lesson about customer service in the US.

Products used:
CLothing

Service
Value
Shipping
Returns

T. Has Earned 1 Vote

T. Q.'s review of EastEssence earned a Very Helpful vote

T. hasn’t received any thanks yous.

T. doesn’t have any fans yet.

T. isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cassidyhiles43
9/25/23

I selected two outfits from the website. Both were shipped and I was excited to receive them to...

Thumbnail of user sakeenas1
8/22/23

I ordered over 12 days sgo they said shipping is 7-10 days. I've tried calling no one answers the...