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Tabitha I.

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Total Points
104
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1 Review by Tabitha

Hopper

  • Hopper

“Terrible, no way to communicate”
3/25/21

Booked@ Travelodge 3/17. They couldn't find booking, took forever to find a room. Found one, get to the room, TV doesn't work, called, couldn't move to another room, couldn't fix it, the shower was nasty, long black hairs all over. Next morning the toilet stop working, nothing could be done about that either. Tried to get my money back to go somewhere else, I have to go through the party, still thing to get in touch with support till this day. My booking inset showing in my app at all.

Service
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Helpful  (24)
Thank you
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Hopper S. – Hopper Rep

Thanks for your feedback. We're really sorry to hear that you had a difficult time getting in touch with our support team and we appreciate you bringing this to our attention. This is certainly not the support experience we aim for. Please do not hesitate to reach back out to us if you still need assistance with your booking.

Tabitha Has Earned 24 Votes

Tabitha I.'s review of Hopper earned 24 Very Helpful votes

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