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I ordered 4 pool umbrellas on May 13…total approximately $2200 total. After MANY emails saying "shipment delayed a month due to global manufacturing and shipping problems", I received 1 umbrella 4 days ago. Yesterday, I received 3 canopies, but no poles. I called and they said the other 3 are on the way. Of course, summer is now over, so won't be able to use them this year. If our company ran this way, we'd be out of business.
Tip for consumers:
Don’t order from them unless you don’t mind waiting for 4-5 months for your items.
Teresa R.'s review of Ballard Designs earned a Very Helpful vote
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