Theresa M.

I have had this wack#@% Cool pad Haylo ( I'm sure they made that shyt up) since Oct. 2021, and have yet to finish a call without it dropping over and over again, I have yet to receive the total unlimited talk, text, data and 10 GB mobile hotspot.
I've talked to... too many to count non English speaking "customer service reps" that don't know shyt about anything, and pretend to be "working" on you wack service, lying about poles in your area all kind of Bs, all while you can hear kids, dogs, and other non professional activities going on.
Today Feb. 24/22 for the umpteenth time I've been told " no worries " trust I will fix your problem today just after we hang up turn phone off for actual HOURS and its sure to work. Bull -Chyt nothing works.
Screw this wack azz company and this stupid phone I'm going back to paying for reliable service.
This phone and service is and was not free, especially if you count your aggravation, and wasted hours spent with reps that you barely can understand what they are saying, and they don't understand nothing you say period. I'm so DONE you can stick a fork in me.