Theresa S.

We had a little snow yesterday (we live in New England so they should be used to it) but I got a message last night saying incomplete address lol. I have cameras so these people never attempted to deliver my package and I live in a simple one story house on an easy to find street. These people have always been a joke and shouldn't blame their incompetence on the customer. What it should have said is "it snowed out and we can't function cause of it" don't blame your customers for your own problems. Everytime I see a package from Lasership/Ontrac I cringe.

My games never came! FedEx never received them. GameStop told me to wait 8 days for a replacement. On the 8th day they tell me I have to wait for the case to be reviewed for an additional 3-5 days! This is ridiculous! Ended up placing another order because I didn't want to miss the sale prices and the "new" games were used. Not sealed and disk is scratched. NEVER AGAIN and I spend a lot of money on games for my family. I will not be renewing my pro membership next year. BUY FROM SOMEWHERE ELSE!