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Absolute rip off company, after 5 years of being a customer all I did was leave to go to another provider which Pop Telecom made it extremely difficult to do. Then when I did finally get an agreed date of termination they then stole money out of my bank account, some weeks later, when I no longer had an active account with Pop Telecom.
Customer service staff are rude and unhelpful. They agreed to refund me the money owed and then decided without notification to reduce the amount and took 5 weeks to send a cheque to me.
I leave myself with no choice but to look into legal action against them.
Avoid this company at all costs.
Truly awful way of conducting business!
Avoid!
Tip for consumers:
Absolute rip off company, after 5 years of being a customer all I did was leave to go to another provider which Pop Telecom made it extremely difficult to do. Then when I did finally get an agreed date of termination they then stole money out of my bank account, some weeks later, when I no longer had an active account with Pop Telecom.
Customer service staff are rude and unhelpful. They agreed to refund me the money owed and then decided without notification to reduce the amount and took 5 wee
Products used:
Broadband
Toby J.'s review of PopTelecom earned a Very Helpful vote
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Shocking company. Been billing me for a number I've apparently been dialling from my landlines....
Worst company I ever dealt with. Ordered broadband which they didn't deliver (the router), was on...
