Tolulope A.

I COULD MAKE THIS REVIEW VERY LONG BUT I'LL GET TO THE POINT TO SAVE SOMEONE FROM THE MESS I'M DEALING WITH.
If you value your time, money, and belongings, PLEASE do not book with this company.
First of all, know that they are a broker and do not move the items themselves so you honestly have no idea or control over what company will pick up your items until the day they show up.
The salespeople are great at selling you a lie. I told Kayden the contents of my 1 BR. Whatever system they use to gauge the amount of space your stuff takes up is flawed! The company that actually picked up my items basically doubled the estimated cubic footage and I was paying them 40% more than what I was quoted. And this is after re-confirming my items the week of the move.
If they tell you a delivery date, they WILL NOT deliver on that day. I was told my items would be delivered on a day and even set up a time. 1 month later I finally got a call from an independent driver that picked up my things and told me he was hours away. After having to call the subcontracted company every week and them telling me my items had not been picked up yet. Horrible communication from the company.
Finally, my items arrived A MESS. You can see in the pictures that boxes are completely destroyed, vacuum seal bags busted, and the corners of my metal TV console and wooden bar stools are worn. Nothing marked fragile was handled with care and they sent a random man with a truck to drop my items off. I also have to go and clean and sort through a storage unit now due to their carelessness. I'm stressed just thinking about it.

I wish I'd used a pod or honestly even done a uhaul on my own. It would've been $2000 much better spent. PLEASE BEWARE and learn from my mistake.