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Tom"RealReviews" J.

5 Level 5 Contributor
  • 46 Reviews
  • 114 Helpful Votes
  • 1 Thank You

Experience: Computers & Technology, Business, Travel

Member since September 2014

  • Reviews

    46

  • First Reviews

    21

  • Thank Yous

    1

  • Fans

    1

  • Profile Views

    1,608

Review Distribution

46 Reviews by Tom

4/11/19
This is the literally the only local TV station for Barbados. So all local news and basic programming runs through this company. The website they have set up shows basic things throughout the day including the news.
Unfortunately they seem to have the same budget for their website like they do in their profits... zero! They website shows more Google Adsens advertisements than anything else on banners all over the page. Then when it's actually time for imporatnt telecasts like the news, the poor system they have in place can't handle the traffic and it's either buffering, "live stream ended" or just not on. This is with download speeds in excess of 30MBs! Poor excuse for a local company.

If you want local news or events it's best to use the Barbados Today Facebook page.
4/11/19
I don't know how this place is still in existence offering the POOR service and internet speeds that they provide. Mistakenly signed up for "high speed" internet service with this company and regretted every single day of it!
They're a part of Turkcell and supposed to be offering a "superonline" but it's furthest thing form super... or online.
Paying for 15MBs... the few times when it was actually working, I got nothing more than 6MBs... at maximum. Most times the average was less than 1MBs (see screen shot).
Their customer service is equally as bad, agents aren't too familiar with basic info and in turn no help.
If this is how all the internet service providers are in Turkey it may be best you lower your expectations so as not to be disappointed.
PS As some speedtest websites are actually blocked from within Turkey, it's a clear indication this is not an isolated issue.
4/11/19
I don't know how this place is still in existence offering the POOR service and internet speeds that they provide. Mistakenly signed up for "high speed" internet service with this company and regretted every single day of it!
They're a part of Turkcell and supposed to be offering a "superonline" but it's furthest thing form super... or online.
Paying for 15MBs... the few times when it was actually working, I got nothing more than 6MBs... at maximum. Most times the average was less than 1MBs (see screen shot).
Their customer service is equally as bad, agents aren't too familiar with basic info and in turn no help.
If this is how all the internet service providers are in Turkey it may be best you lower your expectations so as not to be disappointed.
PS As some speedtest websites are actually blocked from within Turkey, it's a clear indication this is not an isolated issue.
1/28/19
We have been operating a business in Barbados for just over 5 years and due to expansion there was a need to open another location (in another country).
Due to a VERY POOR ECONOMY; Barbados has virtually NO foreign reserves and we were told that to wire any of OUR Barbados currency to another country... ie a foreign currency, we would need to apply to the Central Bank of Barbados for approval.

This was done via an official letter and the truly unprofessional staff working there received the letter and left a responding letter at reception without any notification. It wasn't until calling a few days later we were told a letter was waiting to be collected.
In short, the letter was received and based on their response we are unable to send any funds out of the country.
Barbados is financial prison for businesses or individuals alike. You are limited to focusing any activities within Barbados only. The BBD (Barbados dollar) isn't accepted in other international countries so it's either spend your money on the island or... spend your money on the island.
Things are currently so bad that they have also implemented a 2% tax for ALL foreign transactions if you have a local bank account. This includes online purchases, point of sales in other countries, ATM withdrawals in other countries... basically ANY transaction that involves a foreign currency. Financial Prison!
BEWARE! AVOID AT ALL COSTS!
12/8/18
Avoid Airbnb at ALL costs!
As a travel agency we have heard nothing but negative experiences from this place over the past 2 years which have just gotten even worse.

Absolutely unprofessional company first of all. Had to contact them re issues on numerous occasions and if it didn't take weeks to hear (a poor) response I never got a reply at all.

Secondly, if a company (Airbnb) has to PAY people and agencies to leave positive reviews on their behalf, it says very little for the reputation of that company (Airbnb).

Lastly, there has always been a safety and trust issue with these listings on their site. Majority of them have turned out to be scams and hence why so many people end up with cancelled reservations. As recent as last week a female traveller staying at an Airbnb in Costa Rica was unfortunately killed at the same apartment.

If you're going to travel and the quality / safety of your family depends on it; book with one of the more reputable sites... VRBO/ HomeAway.

Update:
We've also had numerous complaints with regard to racism on this site as some members a) either choose not to reply to some individuals based on their ethnicity or religious background.
Their GDPR (General Data Protection Regulation) are also not valid as two clients have their personal information being withheld due to Airbnb refusing them access to the site to properly delete and close their account. This a breach of a major EU & International LAW!
8/16/18
It's amazing how a huge company would try to SCAM a consumer...

Samsung is world renowned for having battery issues, no denying that FACT. Unfortunately I also suffered a similar fate and the battery to my note started to swell to the point it lifted the screen and cracked the camera.

I contacted them about this (along with full photos, IMEI, Serial #) and was told that the phone was out of warranty but they will repair it for free. I sent off the phone to them and after they received it, they sent me an email stating that "after careful inspection" (note those 3 words for later) the cost of the repair would be $506.56.
I immediately sent them a message about this and provided screen shots where they said the repair would be FREE. They apologized and sent a subsequent email stating the repair would be "free of cost".

After 7 days with no update I contacted them and was told they were still working on the phone. Another 3 days passed... now 10 days I contacted them again and was told the same thing.

That same night they sent a message saying that the cost to repair the phone would be too much and that the phone was previously opened by another technician so they'll be send it back to me as is without any repair.

1. This phone was purchased new and NEVER had any issues, falls, drops, or even scratches, so no need to ever have it repaired or checked. To further complicate their LIE... they previous email stated "after careful inspection"... how do you CAREFULLY INSPECT a phone, determine the parts needing to be replaced including the inside board without mentioning the fact that it was opened before and you can't work on it. SCAM #1
2. They were all willing to charge me $506.56 to repair the phone at my expense, however when they realized / remembered that it was to be done for free, they kept it for a full 10 days trying to come up with a reason to avoid the repair. SCAM #2

As a side note. I also own an LG phone... they too are somewhat known for "bootloop" issues. This unfortunately happened to my device which was out of warranty. However they accepted the issue and repaired the full interior board for free. They didn't try to avoid their faults and scam consumers.

I have since filed an official complaint with the Better Business Bureau and will report this to as many network & news agencies as possible. I've made sure to retain all emails and screen shots of this transaction. These large corporations need to stop taking advantage of the general consumers.

WOULD NEVER BUY ANOTHER SAMSUNG DEVICE! BIGGEST SCAM FROM A COMPANY I'VE EVER SEEN. JUST TO SAVE A LITTLE MONEY.
5/16/18
Contacted them regarding some vacation packages and firstly was quoted a very high price. About $680 more than I found if I booked through Expedia & Booking.com. Along with their deposit to hold the reservation.
After that I decided to check and found no listing for them as "legal" travel agents anywhere. Be very careful about this site and your money or CC details!
3/15/18
Fiverr has had a SERIES of changes over the years... been with them for 4 years now. However they've implemented a new system that will negatively affect all sellers (unless you're processing quite a few orders daily).

For 2018 they've started a new MONTHLY REVIEW of your account activity and they check everything from sales, response time, reviews, income etc. So if you're not making up to the standard they set in sales your account would be automatically demoted and subsequently have to remove any gigs to fit into the new lower category.

I've been Level 2 since maybe 2 months after joining (cant get to Top Seller because that too is controlled manually by Fiverr and they "know" who they want and don't) and have well over 200 FIVE STAR reviews. During the last month I received 2 negative reviews not because of poor service but because both customers requested an addition which I couldn't physically perform. So because of something as simple as this they also downgrade your account.

So if you have a perfect record or if you're late with replying to messages, cancel gigs or just don't make enough you can go right back to the beginning as a "NEW SELLER".

I asked them directly about this and they've indicated that's just how the system is and basically it's up to you to maintain it. Oh and it's basically quite OK for you or your competitors to order gigs and leave negative reviews to get them downgraded too.

I'm sure this new monthly review was just a way for them to push sellers to make more money so FIVERR in turn would have a higher profit... however they failed to realize SIMPLE LOGIC... that if they keep demoting sellers (1) the same sellers would get less sales at a lower level than before and with less gigs, and (2) sellers would seek alternate freelancer site.

PeoplePerHour for instance has a similar rating program BUT they DON'T downgrade sellers and they DON'T reduce your number of hourlies (gigs).

Fiverr needs to one day get it right!
3/15/18
Another SCAM site
Like other sites I've tried this "freelancer" site for a while to see how it went. Surprisingly made a good set of money! However when it was time to withdraw my funds it wasn't possible... sent messages and was told they're working on it... sent subsequent messages and NO reply. It's well over a month since I've tried to withdraw my funds and they're still not allowing it. I've managed to take screen shots of my profile details, balance and other information in case they close the account.
The've also closed off their Facebook account and Twitter account.
I'm now seeking legal action to try get the money that's owed.
Beware of these type of sites especially this one. A total scam site for the sellers.
LG
12/29/17
Poor service and POOR QUALITY phones!
Had 2 phones from them and BOTH had issues. The LG V10 has a known "boot-loop" problem which basically renders the phone useless. They refuse to acknowledge it or repair it unless it's within warranty.
Likewise the LG-G3 randomly shuts down and again they refuse to repair. Both of these issues are "known" to LG and a basic search online will show how many people suffered the same fate.

I've been using cell phones since the inception of the Motorola "brick" and have been through Ericsson, Motorola, Nokia, Apple, Sony and Samsung... LG is ONLY one with issues!

AVOID LG PHONES AT ALL COSTS! NO SERVICE AND POOR QUALITY DEVICES.
12/5/17
Tried contacting them with a business request and got absolutely no assistance with the form of customer service. Worse yet, I mentioned we were looking to book a group cruise for over £5,600 and without the information we requested it won't be possible. Their unprofessional response was: "... No problem. We wish you all the best...^Brenda"

I wonder if "Brenda" & the previous agent "Terry" realize that without customers booking cruises they'll be out of a job. Hopefully TUI management could train their staff better because they've lost good repeat business!
11/27/17
Nice "looking" ships but poor service.
Submitted 2 information requests via their site... NO REPLY
3 commetns to their Facebook page also indicating that I still need assistance... NO REPLY

It's been over a month and never heard back from anyone. Since booked with TUI... All-inclusive cruises, drinks and gratuities also included. Yes smaller ships but better service and less extras to pay for.

MSC needs to get their act together and realize that customers are the way they make money!
11/25/17
This place has some of the worst agents and absolutely most horrible customer service around!

Because of a previous review we read on this company we decided to check early and get details on a cruise before booking with them. We had to contact them on 5 different occasions for information... THREE times we were given THREE different quotes ONTHE SAME CRUISE (even though the actual display price never changed). Two other time they never even replied.

It's clear that they have no standard of service. How can the same company provide 3 different quotes for the same cruise?!?
The agents are have NO form of customer service training. It's like all they see is commission, commission, commission and if you're not ready to book immediately they could care less.

On a previous issue (like others here) we've been contacted by a Customer Care Manager and even the company CEO. This too was a joke... the manager kept referring to the wrong cruise line (ie he had no idea which line the ship was from). Then to make matters worse the company CEO said the company never received our email (not knowing we received an auto-reply stating it was successfully received). Don't lie if you know you can't cover your tracks... SMH.

This company is a complete mess and as indicated I won't book a car with them furthermore a cruise!

Cruisedirect & Expedia both offer cruise selection where you can book and see your exact pricing information in real time. No sending off for details and waiting for people to reply... then having to send off your credit card details... UNPROFESSIONAL!
kimberlya5
Kimberly A. – Vacations To Go Rep
Thank you for writing, Tom. I'm sorry to hear about your poor experience. I'm very interested in helping you however, I’m afraid I don’t have enough information to locate your customer record in our system so that I can investigate this further. We'd like to discuss your experience with you and want to invite you to contact our office at 800-338-4962 to speak to one of our managers again. Thank you and we hope to have the opportunity to speak to you soon.
11/25/17
There's NO free offer to test! I've provided my details, credit card info and registered. You get absolutely nothing with that and they indicate that they'll charge you after 10 days.
The "My Account" option takes you no where either when signed in. Absolute scam and fake paid positive reviews here. Luckily I had my doubts and used an old cancelled credit card to register.
11/14/17
I've been a member of this site (and a few other freelancer sites for years). Recently I went to site again as I didn't get many (ANY) sales to see what's new.
I was now required to upload a real photo as part of their new requirements. My previous photo was just of a certificate, now I uploaded my real photo... I'm African American (black).

Despite being an approved member before (without seeing my photo), they reviewed my profile and sent me an email in about 30 min stating it was not approved because "they had enough persons with the skills I offered".

I decided to close that account completely and setup a new account with a different email address to add more of my qualifications. Added my same real photo and again in about 30 min got rejected for the same reason.

Wanting to prove a point to myself, I ONCE AGAIN created a 3rd profile. I listed the exact same skills and certifications as the last account. This time I only changed my name and used a Caucasian (white) individual's photo. Took more than 30 min but the very next morning, the profile was approved!

They have rejected a profile twice because of SKIN COLOR!

I understand the need for real photos on some of these site, however if your site & management are RACIST then you are clearly in the wrong business!

IT'S A SHAME THAT IN 2017 THERE IS STILL SO MUCH RACISM GOING ON. AVOID THESE PEOPLE!
Wix
8/21/17
Have you ever been billed unexpectedly or too much on wix?

We recently had tried out one of their ecommerce premium features as a monthly trial only to find out that they were continually billing the credit card... ILLEGALLY.

After contacting them (poor customer service) we were told they won't issue any refunds for the extra months even though the last month was 3 days after being bill and they are "supposed" to offer a 14 Day Money Back GUARANTEE... also ILLEGALLY not honoring such.

We subsequently contacted an attorney in California as they're also based there. He took a look at the site and the billing layout and the following was determined:

The Automatic Renewal Law of California (ARL) which deals with the Business & Professions Code (Sec 17600) states that it is UNLAWFUL to:
1) "Fail to present the automatic-renewal offer terms in a clear and conspicuous manner before the subscription..."
The clear and conspicuous requirement means that the clause must be easily discernible from surrounding text so that the consumer is likely to see it. An example of a clear and conspicuous renewal clause is one where the provision has a descriptive heading or appears in a larger font, capitalized, and/or in bold print.

2) Unlawful to: "Charge the consumer for an automatic renewal or continuous service without first obtaining the consumer's affirmative consent to the agreement containing the automatic-renewal offer terms;"

Both of these WIX is in clear violation of and we were advised to contact first the Federal Trade Commission (FTC) and file an official complaint, failing that we have the full right to pursue it legally.

DO NOT ALLOW WIX TO CONTINUE ILLEGALLY BILLING YOUR ACCOUNT!

If you see ANY unauthorized billing activity, IMMEDIATELY make not of it and report it to 1) your bank, 2) file a complaint at the Federal Trade Commission, 3) seek legal representation depending (on the amount)
8/15/17
I came across this site online and according to their site it's FREE online listing. Within a few minutes of filling out the form they called to get details on the business etc. Then passed me on to Patricia (from the previous posts here maybe she's the only on that works here). After many questions from her she then said the FEE... not FREE is $69 USD per month. After I said it was above my budget she said there's nothing else we can do cause that's their bottom line. SMH
Basically they give you the same service Google gives for FREE! Go sign up directly with Google and just provide them your physical business address. They'll send you a confirmation code by mail and you'll be listed as a direct business on Google and loads of other sites.
DON'T WASTE YOUR TIME WITH EZLOCAL! COMPLETE SCAM AND RIPOFF!
PS... the only 2 positive reviews here for this site are 1. A comment not related to the site and 2. Someone who actually works at the same company. SMH
12/16/16
Don't open an account with this bank in GeorgiaI It's amazing how poor their service can be and absolute lack of knowledge between departments.
I once sent a message there to get a BASIC question answered that could be passed off to any banking official and replied within a day / two max.
* It took one week with no reply to emails.
* Had to leave a comment on their Facebook post before someone replied via FB
* After getting a reply they became absent again and had to send another reminder email after 5 days passed without a response.
* A total of 4 weeks passed before they sent a message to say that it was not possible to provide the answer and I would have to become a client and offered me a form to apply so they could answer.

Giving up on the Piss Poor Service on their page, I sent one more email and got a response within a timely manner. This time the person on the email provided me exactly with the answer to the question... The one I was told I couldn't get answered unless I opened an account.

All said and done I would NEVER bank there. Absolute worst!
11/24/16
This site is "free" to list your businesses however you need to pay a monthly or annual fee to respond to any queries. They then send you "fake" responses to your listing to entice you to pay the sign up fee. The closer it is to your trial period ending the more responses you'll get.
Listed twice and paid once to see what would happen. As expected, all of these person who were interested in the business never replied.
Avoid this site! Major scam!

Tip for consumers: Beware. Those persons who reply to your listings are all fake.

businessesforsalec
BusinessesForSale c. – BusinessesForSale Rep
Hi Tom, we appreciate your feedback and are sorry if you have paid and are dissatisfied with the responses you have received. Please feel free to contact me directly at barnaby@dynamis.co.uk and let me know your listing ID and we will offer you an additional period of advertising along with additional marketing promotions on the site completely free of charge. We are not in the business of scamming anyone and always respond straight away to any questions sent to our Customer Services team and try to resolve problems directly. As a company that has been trading for over 20 years it is not in our interest to mislead our customers in any way. Advertisers sometimes draw the conclusion that the leads they receive are manufactured by us to induce them to pay to advertise. This is categorically not the case. We do not have the time, resources or the inclination to do this. All the leads you received have come organically through the site. I look forward to hearing from you. Regards, Barnaby (Head of Customer Services, BusinessesForSale.com)
11/22/16
This site give Batumi / Georgia a very very bad impression. They have countless methods for contact and and never reply to ANY emails or Skype. Once got a reply on Facebook after many many requests. Would be very cautious about buying a property from them.
davitt1
davit t. – Batumi-Realtor Rep
Dear Tom J
Its very sad to hear, that we have not been able to establish contact. We apologize.
We hope that we will someday be rehabilitated before you.
With best regards REA Batumi Realtor

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Tom Has Received 1 Thank You

tbh
TB H. thanked you for your review of Aeropost

“Thank you, I agree. I am still waiting on a refund for a cancelled order after a month!”

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