I placed an order with a neighborhood pizza parlor. The driver delivered the order to the wrong address. The pizza parlor called me to say he knew it was delivered to the wrong address. I contacted Slice and they said it was delivered to me and therefore I would not be seeing a refund! I told them it was not delivered to me, the pizza parlor said the same and yet they will not credit the charge! I hope the Slice driver enjoyed the food because it was never delivered to me. The pizza store re-made the food and it was picked up. They did nothing wrong. Slice has fraudulent drivers and they have poor customer service. I will never do biz with them again and neither should you! If you have the app...DELETE IT!