I found some cute shirts for my 3 nieces. I placed the order on December 14th and paid $17.95 for upgraded shipping. Never did I get notice that one of the shirts was backordered. I found out on my shipping conformation email. Well, 3 nieces, only 2 shirts, does not make for a good Christmas. No help from customer service at all. I went online and found the third shirt (slightly different but close), purchased it paid $5.00 for shipping and it has been here for 3 days. Still waiting for the other 2 shirts. Now they claim it will not get here until Dec 24th end of day. We celebrate on Christmas eve, so we have to wait for a delivery to even open presents. Apparently for $17.95 weekends do not count as delivery days, even though Fedex counts them. The customer service, the bad information on shipping, their lack of even the most minor concern. DO NOT BUY FROM THIS COMPANY.