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They are very sneaky and how they take your money. I paid them $2 whatever they needed to get a simple cover printed.
Months later I realize they are billing me $23.75 per month. I did not even go back to their website and they were still billing me.
I tried to talk reasonably to the person who answered the phone but her only agreement would be she would give me 1/2 discount for the last month but every other month they will not reimburse me.
I would not recommend using this company unless you read all of the fine print.
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Hello,
We're sorry to hear about your experience and any frustration it may have caused. We're here to address any concerns you may have.
Regarding our 14-day trial, it automatically transitions to our monthly access subscription unless you decide it meets your expectations and choose to cancel. This information is clearly communicated to prevent any confusion both before and after subscribing, including in the welcome email sent upon purchase.
We apologize if you were dissatisfied with the resolution offered by our customer service representative. Please know that your feedback will be shared with our team to ensure that we continue to provide fair and satisfactory solutions to our customers. Your bank has refunded you. Rest assured, you will not be billed again.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience it may have caused you.
Best regards,
Customer Service Team