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Wayne C.

2
Level 2 Contributor
Omak

Contributor Level

Total Points
414

5 Reviews by Wayne

  • Target

2/8/24

I tried to make a PayPal payment but received errors. I called PayPal and they said there was no issue with my account, I understood. I paid for an order using PayPal earlier today and for other orders lately and there were no PayPal payment issues.

I then called Target and spoke to a woman who thought it was a PayPal account issue. She couldn't understand that the problem was with their OWN website. I asked to speak to a manager or supervisor and then I was disconnected. I called again and asked to speak to a manager or supervisor but was told basically she couldn't transfer me and or there was no one to transfer me to. She also could not understand that the errors were because of their OWN website after telling her multiple times that there was no problem ordering an item earlier today and also at other times too lately, I believe I may have said using PayPal. Finally, I disconnected the call.

Tip for consumers:
Because of the very poor Customer Service, I do not recommend buying items from them.

Products used:
I haven't used the modem yet because I just ordered it.

Service
Value
Shipping
  • All Star Health

9/26/23

1.They had a payment issue using PayPal.
2. They had an address problem with their website.
3. I called them twice about the above issues which was frustrating.
4. After finally placing an order again that as earlier voided, I somehow didn't receive an email which required that I click on a link for PayPal payment.
5. When I called Allstarhealth about the order problem they never did recognize the order issues was their fault and would not expedite shipping to compensate for the delay.

Service
Value
Shipping
  • TeamViewer

11/23/22

After installing Teamviewer, on a Windows 10 computer, and started, it would only run for maybe around 5 seconds and close! I uninstalled it and reinstalled it and it always does the same thing!

I was given the link to Teamviewer by TP-Link to help troubleshoot my Wi-Fi device so I tried to get technical support from Teamviewer but they refused. I was told basically that they only provide support for paid customers. Since TP- Link did not make Teamviewer, why should I expect TP-Link to support another company's software?

Products used:
TP-Link sent me a link for Aweray Remote and so far it has worked okay.

Service
Quality
  • Azure Standard

5/13/19

I products I purchased were fine but they discontinued BioKleen Products and mislead on $25 survey. After taking a survey where it states in the email, "We're improving our Azure Standard website experience and would love your opinion in exchange for a $25 promo code gesture of gratitude." After taking the survey, as I recall, you don't get $25 promo unless you spend $100 or more. I called Azure and their Customer Service was not receptive to the idea that it was misleading.

Products used:
Various food products and a cleaning product.

Service
Value
Shipping
Quality
Thumbnail of user karens858
Azure S. – Azure Standard Rep

Hi Wayne. If you could please email us your contact information, we could have a manager get in contact with you to review your account and see what may have happened. We're a little perplexed about the comment on free shipping via UPS as we don't currently offer free shipping. It would be great if we could speak to you. If you choose to email us, please refer to this message and ask for a manager's assistance. Thank you.

  • Newegg

4/10/17

I'm having a difficult time simply updating my credit a card and address change page. It didn't work properly and calling Customer Service was a waste of my time! The man didn't fix anything and I could not speak to anyone above him.

Thumbnail of user neweggs1
Newegg S. – Newegg Rep

Hello Wayne, Thank you for reaching out to us. i apologize for the experience you had with Newegg prior to our conversation. Were you able to successfully input your credit card information? If not, I would be happy to assist you and show you the way to modify your card information. Please feel free to email us at wecare@newegg.com. If you have, I am glad you were able to have that done. If you would like like to email us to voice your experience, we would be happy to hear you out. Thank you, Isaac [Newegg Support]

Wayne Has Earned 14 Votes

Wayne C.'s review of Newegg earned 2 Very Helpful votes

Wayne C.'s review of TeamViewer earned 2 Very Helpful votes

Wayne C.'s review of Azure Standard earned 10 Very Helpful votes

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