Jane D.

This company has charged my card without my consent after I had paused my subscription with them multiple times. This time is the last time. I haven't used the service in months and I get an email saying I've been charged 29 dollars. I log in and this message pops up with smileys and hearts like "We updated your subscription for you!"
Ummm...wtf? They just charged my card without my consent and they are a acting like they did me a favor?
Thieves! Christmas is next week and they just stole 29 dollars from me. This is not a coincidence. This company is clearly ran poorly (probably by a gen z) and they will charge you anytime they feel desperate (like around the holidays).
I would recommend everyone stay away from this fake company.

A lot of younger people are not aware that logging your meals and counting calories is a 1970s approach to dieting that has actually been proven to not work for most people.

I tried this app for one day and I was disgusted. Here it is in a nutshell.

You pay over a hundred dollars a month to log your meals and calories into their app while they give you hilarious little tid bits of information that can be found on a Google search for example: raw vegetables are healthier than cooked ones. That's it!

Please boycott these scammers.

They took an old school diet that most are too young to remember didn't work and they repackaged it and rebranded it to try and make a buck.

Weight loss is definitely about changing your habits but the commercials for this product are clearly false advertising because counting calories won't help you change your habits.

They aren't perfect, but my experience with this company has been significantly better than the other ones I've tried. I really enjoy the recipes and the prices are definitely better than the other box meal companies.
I have received some less than fresh ingredients, but honestly they aren't much worse than the grocery store. The few times the produce or meat was bad enough to toss out I complained and they refunded me or credited my account with no problem.
I really wish they had a better rewards program and sometimes I get emails saying I've been awarded several dollars off, but I never see the discounts reflected on my bill.
The app is very easy to use and I like how I can change meals up until the last moment and skip or cancel boxes at anytime, as long as they haven't been shipped yet.
I do wish you could request certain recipes. I would love to see a pork ramen recipe on there.
Utilizing the box meals about 4 recipes per week has really helped lower my grocery bill as well.
My box count is 42 and I would definitely recommend this service, especially if you're a single person or cooking for yourself and a spouse.

The USPS motto is "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."
Too bad they don't actually uphold this motto. I wouldn't be surprised if the majority of their employees don't even know this motto. These government employees act anyway they please and they get away with it. It's a great example of how the government has been failing this country for the past 25 years. They can't even deliver mail properly. It's just a joke.
I've had mail carries mark my packages as undeliverable because it was raining or snowing and they didn't want to get out of their car. I've complained (with evidence) and I might as well just complain to a wall. It's pointless. When a country can't even manage their own employees and basically let them run a muck like badly behaved children, you know we're all doomed.

I have had issues with this company at multiple different addresses in multiple different states. This just goes to show how they hire anyone and how their business practices are just lazy and unorganized.
The lastest issue makes me think the driver is a wanted man considering he refuses to deliver packages to my porch where I have a ring doorbell camera.
I have the delivery instructions asking for packages to be delivered to my porch because there is a camera present. This person constantly delivers them to my garage door where the camera can't see (or at least he pretends to). He takes the package off the truck puts it by the door, takes a picture then puts it back on the truck. Or at least that's my theory considering the camera can see anyone who comes on to the property from the road and obviously I'm not seeing anyone else come onto the property. The only couple times he delivered them to my porch (you can see the difference between my porch and garage door in the pics) he stands a few feet a way and tosses them onto the porch, he refuses to step in front of the camera. You can see the packages are thrown in the pictures because of how askew they look. I have complained countless times and I'm assured everytime that he will be reprimanded and told to leave them on the porch but he literally never does. These practices are so deceptive and lazy. The women I spoke to several times basically made excuses for the driver staying no one else complains about him and he's been with them for a few years. I'm assuming her logic is because of this he could never do anything wrong. She claimed why would he risk his job to steal candles, but I say why would he risk his job by refusing to follow instructions?

I really wish this company would just go out of business so myself and so many other people wouldn't have to deal with the constant issues. They have the worst reputation of any courier service and it's for a good reason.

I ordered directly from the website one time because they were having a sale (I usually buy from Amazon) and I completely regret it.
The first order I made was cancelled within the hour for no reason. I contacted customer service and they took almost two days to respond and they basically ignore what I have told them about my order being cancelled and are asking me to take pictures of the product.? I said did you even read my email and repeat what I had already told them, they get back to me and say they sent the wrong email to me( so organized) and then they finally tell me it was an internal error. So I place the same order again. I have on going issue with FedEx (that I will be leaving a review about) where they keep leaving my packages in the wrong places and they keep coming up missing. So this happens when the two packages from Yankee candle arrive. It says they are delivered but they are not where they were pictured. I contact customer service and 4 days go by with no response, so I contact them again and ask them to file a claim with FedEx for my lost package (just like FedEx told me to tell them). They basically tell me to check the surroundings, as if I haven't already done that, how else would I know the packages are missing. They offer no apologies or solutions. So I responded telling them to stop giving me the run around and contact FedEx themselves. ALL THIS FOR SOME CANDLES? I am still waiting on a solution two weeks after I placed the first messed up order and I will never order directly from this company again. Great candles but horrible customer service!

The customer service is a little iffy. There are many scams to watch out for. I find myself constantly reporting obviously fraudulent listings. The private listers are so much more professional than the realtors that list. The feature for renters to pay fees thru the app does help with the legitimacy of each rental.

I had a Venmo debit card and they would constantly charge me "overdraft fees" when there was literally no evidence of an overdraft. I contacted them countless times and received a different nonsensical excuse everytime. I eventually ended up deleting my account after I tried a hundred times to get my money back. This happened at least five times and they stole over two hundred dollars from me. Get a real bank account and stay away from this company.

I have gotten some great items from eBay but I've also been ripped off probably the same amount of times. The worst part is the drop shippers. I ordered a lamp and it came back with a tracking number from Amazon, so I look up the lamp on Amazon and I realized I paid 12$ extra dollars for a drop shipper to place the order on Amazon for me. Then the idiot gives me the wrong tracking number that says it was delivered and handed to someone named Sheldon, so I wasted time arguing with ups on the phone thinking they delivered my item to the wrong address. What a mess! Shopping on eBay is a gamble. Be sure to check rating and look up the products on Google to see if you can get them cheaper elsewhere, because if you can then you know the item is being drop shipped. (look up drop shipping if you don't know what it is).

This company allows their dashers to steal others food and post publicly about it on social media and does nothing about it. Then if more than five dashers have stolen your food or delivered it cold they will refuse to give you a refund.
You're not safe as a dasher either. I made an account to deliver on the weekends but hadn't used it for a few weeks after I made it. I had a scammer claiming to be from doordash call my phone and try to bully me into making my first delivery. He kept asking me when I was going to deliver. I kept repeating I don't know and finally he hung up on me. I called doordash and they confirmed they did not call me. Then they say "sometimes third parties can get customer information" and I said you mean scammers are able to get my number and see my account balance? I deleted my dasher account that day. I feel really bad for anyone who would make money with them just to have it taken from their account by a scammer. Word of mouth is the best advertising and I will tell everyone how I almost got my funds stolen on door dash. Beware of this company. Their security is lax and their policies are clearly geared towards making money, not the customers convenience or security.