Like many of the complaints, I'm having the same problem getting my refund. Been with ADT for over 7 years. Finally decide to cancel. Called in early June to cancel and thought that was done. They charged me for July. Called ADT again, the agent said it was a mistake and my account will get cancelled this time. Now it's August and I am charged again. Absolutely frustrating having to deal with this shady tactic with a company of this caliber. Over $22 they have lost a customer for life.
Hi Zack,
Thank you for your feedback.
We are really sorry that your order arrived to you later, and it is not as you expected.
Please contact us via email with a picture of the necklace, so we can help you and find the best solution.
Kind regards,
MYKA Customer Service Team