Shipt Questions & Answers

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Here’s what consumers have asked with answers from Shipt staff and previous consumers.

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Question:

How easy is it to get a hold of customer service at shipt.com? How easy is it to get a hold of customer service at shipt.com?

Answer:

File a BBB complaint. They will respond, but it will likely be all lies.

By Regis P. on 9/20/23

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Question:

What made you choose shipt over similar businesses? What made you choose shipt over similar businesses?

Answer:

Tired of other, more popular delivery services run by the grocery stores, not being able to fulfill orders. Thought I would try a store without a self-run delivery service - maybe they'd have more stock.

By Jaqi M. over a year old

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Question:

Can you share a success story using shipt? Can you share a success story using shipt?

Answer:

Nope! Never received my order because shopper never shopped it. :)

By Jaqi M. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Shipt Questions & Answers

How easy is it to get a hold of customer service at shipt.com? How easy is it to get a hold of customer service at shipt.com?

What made you choose shipt over similar businesses? What made you choose shipt over similar businesses?

Can you share a success story using shipt? Can you share a success story using shipt?

Can’t see your question? Ask to get answers from the Shipt staff and other customers.

Is this your business?