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Car L.

Contributor Level

Total Points
88

1 Review by Car

  • RentersWarehouse

9/1/21

RUN, don't walk, away from any listing run by this company. They are quite literally the worst company I've ever worked with (even worse than Xfinity and we all know that's saying something). I recently rented a house managed by RW. I waited until I got my deposit money back to post this review because I would not be surprised if they withheld it based on this review (they're that crooked). Anyway, when they feed you the like that their purpose is to protect both you and the landlord, it's complete bull $#*!. We got charged several hundred dollars for "backyard damages" and the yard looked like $#*! when we moved it. There was a period pad stuck to the side of the house, that's how $#*!ty the yard was. Anyway, when I asked to review the video footage and photos from move in to compare the yard then to the yard when we moved out, they told me they cannot do that and that "it's the landlord's choice how much to charge". So what the $#*! is the point of RW? What was the point of the walk-through before move in? What was the point of all the video and camera footage? Absolutely nothing. All they want to do is butter you up to sign the lease and then $#*! you over. Don't be stupid like me. RUN, don't walk from any listing managed by this company.

Thumbnail of user kristik82
Renters Warehouse .. – RentersWarehouse Rep

We are sorry to hear that you are disappointed. The homeowner determines any and all charges that are assessed during the disposition. We are able to provide you with the inspection. If you have not received this, please contact our office and we will be happy to provide that. You did provide our office your written dispute of the security deposit. The disposition manager was able to send your dispute to the homeowner for their determination. Upon review, the property owner feels the amounts withheld are justified and no adjustments will be made. This is the property owner’s final decision and, unfortunately, there is no further action that Renters Warehouse can take on your behalf in regards to this dispute.

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Car L.'s review of RentersWarehouse earned 8 Very Helpful votes

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