Recently signed up for broadband and TV. An 'engineer' hurriedly came out plugged in a box and left. It didn't work. I called Vodafone. They said wait for 48 hours. I did and called again. They said wait longer. I did and then was told someone had forgot to close my order and that had now been done so would be working in 24 hours. It did not so I called again. I was told an engineer would be out within 24 hours. Nothing for 48 hours so I chased up via email their twitter page which just said "someone should call you". I just had a call to tell me an engineer will be out in 4 days. This is already 60+ hours after I was told an engineer would be out to me in 24. Everyone completely unapologetic as well, really wish I'd read these reviews before signing up. Will be cancelling ASAP.