David J.

Each time a tenant submits a work order, Renters Warehouse asks me what I want to do - this infuriates me because I shouldn't need to tell them how to manage a work order at a property - that's property management 101. It's the same each time: Confirm the issue, get pictures, and get several professional opinions and quotes.

Renters Warehouse wants to send one preferred vendor, not get additional vendors involved. It's a scam. In each of the 3 times that I allowed Renters Warehouse to send their preferred vendor, that person is the most expensive bid and wrong about the diagnosis. I still need to find vendors on my own, vet them and their knowledge, coordinate meeting times with tenants and vendors, and arrange payment. I literally have no idea what Renters Warehouse does besides tell me the tenant put in a work order. They're completely worthless to me.

I fear their bad property management is by design because it takes work to be this bad 100% of the time. I'm going to have a lawyer look at the contract I signed with them because I know this company is up to something.