K D.

I placed an order for 3 items on 1 July, so far so good…… dispatch was very slow (7 days) then I was notified that the order was split, 2 items dispatched, tracking ref provided.
The status of the remaining item didn't update, I queried this over a period of 2 weeks, requesting a tracking ref for this second parcel, this wasn't provided, and after emailing daily I was told that the item was 'lost in transit' - still no tracking reference provided - I wanted to see this for myself, I do question whether this item was ever sent. I was advised I would receive a refund (not yet received) and a $10 credit against future orders - but why would I want to buy from this company again? Question their honesty and service very slow - my advice is to shop elsewhere, don't risk it