Matteo P.

I needed to request a working holiday visa (417) from Italy and my only mistake was to lean on this company without doing research on my own before.
I had a phone interview in which they asked me to pay 900USD just to find out if I was eligible for this visa. Furthermore they asked me to pay another thousand US dollars to obtain this visa and there I stopped and started informing. I found out I should have requested the visa on my own and pay just 300€ (327USD) and attach a copy of my passport, and that's what I did.
When I asked for a refund for the money I already spent they told me they could give me firstly a fraction, then I was able to negotiate half of them and freeze my application for the future (which I'll never complete). I accepted these conditions just to put an end, they told me to wait 45 business day for the refund to be transferred and when I complained 60 business days later they told me I had to wait another month at least.
A really great company if your intentions are to waste money...