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Maurisa L.

2
Level 2 Contributor

Contributor Level

Total Points
406

5 Reviews by Maurisa

  • Zulily

12/18/14

On Zulily you can find great deals on name brand items as well as good prices on names you have wanted to try but wasn't so sure about or were not available in your area. It is VERY important to read when the particular sale ends for the items you want, some sales can go for 2-3 weeks. It is only after the sale ends that your order is sent to the original supplier/manufacturer for order fulfillment and shipping. Note that some items are not returnable. The problems I have had with Zulily were from my own misunderstanding of procedures. I have been satisfied with all of the name brand items such as shoes, boots, clothes, baby items, household products. I was not impressed with some clothes I purchased during a "blowout" sale. I had never heard of the names, the quality wasn't all that great.
Overall, great website!

Tip for consumers:
Stick with brands you know. Give yourself plenty of time to get the item. No rush orders!

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  • Forwiser

12/18/14

Be warned these are not authentic! The products are fakes, albeit good looking fakes. Go in with your eyes open, do not fall for the "sale." It takes a long time to get the items in, since they are coming for China. Did not even attempt to return or get a refund, customer service was bad enough trying to track the package or verify shipping. Didn't feel like it was worth the hassle. Always keep in mind if the price is too good to be real, then the product is not usually real.

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  • Carnival Cruise Lines

12/18/14

Carnival and Carnival.com making booking a cruise super easy. The website is easy to navigate and discover options. You can even find discounts you didn't know about. Customer service is excellent! Carnival has always gone above and beyond to ensure our cruise was fun and memorable. We have cruised 7 times on Carnival and cannot wait to go again! Onboard, Carnival is a wonderland to be explored. Service is amazing and friendly! Carnival offers the cruiser the opportunity to have an action packed cruise or a relaxing do nothing cruise. Great for families!

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  • Sephora

12/18/14

Love! Love! Love! Sephora is the mother ship to all of us beauty-aholics! The website is easy to use. They offer a wide array of products from the most notable of brands to the lesser known up and comers. Everything beauty is available: cosmetics, hair care, tools, fragrances, bath products, plus much more. Enroll in the VIB program to collect rewards for discounts, freebies, and special sales! Cannot praise this store and website enough!

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  • Paper Help

12/18/14

Wow! I saw the 83% rating and more positive than negative reviews for paperhelp.org and decided to give them a try. Huge mistake! I ordered the paper with a 6 day deadline, provided resources. Shortly after ordering I received an email to verify credit card payment information. The email stated the writers could not begin working on my paper without payment verification. I called 4 times was placed on hold each time until the call was disconnected. I tried the computer call several times as well that did not work. I gave up and spent the next 5 days on my paper. Surprise! In the early hours of my deadline day I received another email to let me know a writer was working on my paper. Later in the day I was able to preview the paper. I accepted the paper for whatever reason, yet could not get the final draft. I asked support for a refund. Several hours later support responded that I could not receive my paper because payment verification was not completed. I could not receive a refund because the writer had finished the paper before the deadline even though I was not able to receive the final draft. UGH! Stay away!

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Alan D. – Paper Help Rep

Dear Maurisa,

We have carefully reviewed your order, together with the complaints posted here, and would like to sincerely apologize for the tough experience you have described. The fact of the matter, that the situation is a slightly different. While our Writer was working at your paper, the Customer Support undertook exactly 6 attempts to verify your payment over the phone to be sure that you would get the final work on time, left 4 different voicemails, informing that we had doubts about the validity of payment because of the inconsistent details you had provided.

Therefore, we would like to humbly mention, that we were just following the standard procedure that is listed on the website and was highlighted in red in your control panel. Moreover, we sent 2 emails regarding the importance of the verification of your transaction and got no reply.

Eventually, we decided, that Customer satisfaction was the most important part of the process, and PaperHelp could not afford letting the Client down; we assigned the performer and delivered the final preview before your deadline, according to our high standards, saying that the last step was the verification. You approved the preview, which, according to the policy meant, that you were fully satisfied with the order and our services.

Even now is the final file waiting to be downloaded from your Control Panel. We also have an option to send the final documents to the Clients’ emails. You were one click away from it.

We would like to apologize once more; however want to highlight, that we undertook all the possible steps to make sure our Client was satisfied. Maurisa, I will dare to ask you for another chance to prove that PaperHelp was your best choice and strengthen my statement with a 5% lifetime discount, together with a 15% single-time promo and a free TOP Writer extra, for you to know, that quality is on the same level of importance as the humanity here, at PaperHelp.org. Just contact the Support to get all the perquisites. We sincerely hope to help you in the future.

Maurisa Has Earned 6 Votes

Maurisa L.'s review of Zulily earned a Very Helpful vote

Maurisa L.'s review of Carnival Cruise Lines earned 2 Very Helpful votes

Maurisa L.'s review of Paper Help earned 3 Very Helpful votes

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