Okey N.’s Reviews of UIS Australia & more

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Immigration

“SOMETHING FISHY ABOUT THIS UIS AUSTRALIA OR BULGARIA”

9/25/22

1. It is questionable if UIS Australia is actually based in Australia, Bulgaria, or elsewhere.
2. I got a phone call from 006-61-8-7170-5624 at about 5.30 pm yesterday, Sunday, 2022-09-25.
3. After so many frivolous questions and answer sessions, I was told that the first stage is over.
4. Having confirmed earlier that I have some liquid savings in my account, I was asked to provide my BIN (bank identification number). My curiosity and inquiry were prompted, and I asked the caller again why he was asking for my bank card details. He said I needed to give them the first 6 digits of my bank card... At that point, I knew these were simply unintelligent scammers operating from a remote location, probably but not definitely Australia, as confirmed by the address I saw on their webpage. I had to stop the call immediately. Kindly beware of anyone asking for your bank card details over the phone. For Christ's sake, what has a bank card's 6 digits got to do with the eligibility check of someone's immigration status in Australia? Everyone is not as dumb as you guys! Stupid!

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UIS A. – UIS Australia Rep Over a year old

Hi Okey,

Thank you for sharing your experience with us.

We would be happy to address the matters you brought up and hopefully offer some clarity:

1. UIS Australia's HQ is based in Australia. However, we have fiscal offices worldwide to accommodate VAT requirements, as we work with an international clientele.
2. As an online venture, UIS Australia works with a VoIP (Voice over IP) telephonic system. This system contains more than 100 land-based lines. The reason we use this system is to try and minimize or prevent our clients from paying fees when accepting our calls. However, our phone number which you can always reach us at is +61-8-715-01857.
3. Would you please reach out to our customer support team at support@uisaustralia.com? We would be happy to learn more about your experience and possibly make improvements where needed.
4. Your BIN number identifies whether you have international banking capabilities, and helps us prevent fraud and identity theft. You can read more about this process here: https :// www.investopedia.com/terms/b/bank-identification-number.asp#:~:text=The%20BIN%20helps%20merchants%20evaluate,cards%20and%20prevent%20identity%20theft.

We hope that we were able to clarify your concerns. Please feel free to reach out at any time if you have any further questions or thoughts. We would be happy to assist you.

Kind regards,
UIS Australia