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I need a bumper
These people are terrible, CAPTAIN gets your security deposit no matter what he does, late, no show, hungover, rods thrown in a pile, suppose to be a trip with the CAPTAIN and me and my wife. Another man shows up driving his boat at 0750, late! The CAPTAIN is a wreck, use your imagination! Didn't feel safe at all, but fishing booker preaches safety and we violated the CAPTAINS policy! Lol! DO not book with this company, they should be sued! Do not use Terry Martin!
Tip for consumers:
run as fast as you can! save your money and pay attention to the negative reviews
there true! book with somebody else!
Products used:
booked fishing trip on fishing booker
Shorted my order did not return emails or phone call for weeks! Wants to send me the root packs after trees planted for 3 weeks! Great Job Barry just credit my account. DO NOT ORDER FROM THIS COMPANY!
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Hi Richard,
We're sorry to hear that you feel this way about your experience with us. Although we understand your point of view and take it seriously, we also reached out to the captain you booked your trip with to see his side of the story in order to reach a fair conclusion.
This is because both captains and customers rely on us to keep a level playing field and make sure that all trips are run safely and legitimately. In this case, the captain reached out to us when you cancelled your trip and let us know that you weren't happy with the boat you'd be fishing from. However, it matched the boat that he advertised on his description.
When it comes to another man driving your captain's boat, the captain explained to us that this was his deckhand, who was simply preparing the boat and was not going to be on the trip with you. Due to the nature of their business, a lot of captains rely on deckhands and mates to do these kinds of tasks so that they can focus on their customers and run trips smoothly.
We sympathize with you but, in this case, found that the captain did not breach any terms and conditions. Therefore, we need to follow through in accordance with the captain's cancellation policy, which means that the deposit will remain with the captain.
All the best from FishingBooker.