These people have created a maze of emails, calls and photo submission requests and cannot call themselves "property managers" but pimples on the butt of progress. No one can live daily life and keep up with the negligence that RW expects people to live with. The owner went right along with them. My God! The property was not move in ready by any stretch of the imagination with no hot water, working electrical outlets, leaking sinks and a cockroach infestation that took 3 treatments to get under control. Meanwhile, they taunted me with the amount of problems and telling me I'm not allowed to talk to the owner. What? They disregard the Landlord Tenant Act and in my case the owner did too. Wow! This has got to be against someone's moral code or law somewhere.