Valentia F.

I bought a table with 5 years of furniture protection, their name is myprotectall. The paint is discolored all over the table and I ask them to be repaired but their answer is below:
"Accumulation of Stains/Damage - Per the terms and conditions of your protection plan general soiling or gradual buildup or accumulation of stain(s)/damage(s) that cannot be attributed to a single occurrence is not covered. Your protection plan does not eliminate the need for routine care and maintenance of your furniture which shall be your sole responsibility."

I ordered 2 sofas in November 9 but I still waiting for them. Every time when I calling or emailing them they tell me for sure the next week they will be delivery to your house. Almost 4 months passing and they didn't come yet. Sad Story :(( ((((

I ordered 2 coats in December 2016 but they sent me one ( it is small and worse quality) and send me the message that the second is discontinue. I asked my money back but they didn't send me back until this time 4/8/2017. Never recommend the store!