William F.

We rented a home in Elkton FL thru renters warehouse. When we moved in the wood floor was buckled - the AC did not work well- some blinds were broken - several ceiling fans did not work- the house was infested with roaches in the walls and there were spider webs in ceilings. They said the floor would go down (it did some)- AC was serviced and they reimbursed us for several fans we bought. Rwh provided an exterminator but he was ineffective due to the severity of infestation. He kept trying. The blinds were never repaired. AC went out many times for days with only patches made. While making a repair to the guest bath toilet their workman broke a water line and water ran full force until they turned off the water at the road. The house was flooded inside. They mopped up with our towels ran a small shop vac and turned on a fan - no carpet cleaning or dehumidifier. Carpet soured and Black mold developed as confirmed by their mold remediation specialist. They did not have the mold remediated by professionals - too expensive. The AC went out and the AC company replaced the unit. Upon repair the switch that cuts off the AC if the drain is clogged was not connected so we had another flood. This caused damages to our belongings. Rwh refused to reimburse for loss they caused. The black mold flared up again and this contributed to putting me in the hospital. We decided we had to break the lease and move out as soon as we could find another place. An agreement was reached with the owner thru rwh that we would forfeit our deposit in lieu of any cancellation fees. They declined to pay for any of our damages and that was to be the total with us owing nothing else except to pay rent as long as we were there. We have now moved out and here comes rwh with a tremendously inflated bill for damages that included the blinds - clean up roach bait and poison replacement of carpet (they alleged from cat urine but we do not have a cat - it was from the rwh floods) charge to take down light fixture where we had replaced a bad fan (no charge from us). In short rwh wanted to rebuild the rental from damages of rwh making or responsibility and make huge overcharges doing it. Now they say this is the owners decision and nothing can be done. Rwh is an incompetent crocked company. Stay away from this management company.