Hi,
I just made a booking at the Hoteling site via trivago for a stay at the Holiday Inn in orlando FL. My CC was charged but I have not received a confirmation/ receipt. Slightly worried here on my end following reading the weak reviews about hoteling.
Thanks

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Hi,
I just made a booking at the Hoteling site via trivago for a stay at the Holiday Inn in orlando FL. My CC was charged but I have not received a confirmation/ receipt. Slightly worried here on my end following reading the weak reviews about hoteling.
Thanks

asked by Stefan H. on 11/1/15

2 Answers

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Hoteling T. [Hoteling Rep] · Answer 1 · 2015-11-02T06:32Z

Hoteling T. [Hoteling Rep]

on 11/2/15

Hello Stefan,

I'm sorry to hear that you didn't receive the confirmation yet. Sometimes this may take up to 3 days, however if you'll send me in private message your email address used during the booking time, I'll take a look into this for you.

Best regards,
Paula
The Hoteling Team

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Chance D. · Answer 2 · 2015-11-01T09:06Z

Chance D.

on 11/1/15

I'm in the same boat as you. If I don't receive a confirmation email by tomorrow I'm going to call my CC company and say it's a fraudulent charge.

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Hoteling Questions & Answers

Hi, I just made a booking at the Hoteling site via trivago for a stay at the Holiday Inn in orlando FL. My CC was charged but I have not received a confirmation/ receipt. Slightly worried here on my end following reading the weak reviews about hoteling. Thanks