I purchased a Vape Pen on December 4 and it still hasn't come in. What happened? Will it come in or should I request my money back?

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I purchased a Vape Pen on December 4 and it still hasn't come in. What happened? Will it come in or should I request my money back?

asked by Yuki A. on 12/14/15

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Thank you so much Dan, I'm very appreciative for all you and your staff have done thus far in helping me with my order... you guys are awesome! Looking forward to receiving my vaporizer and doing more business with you in the future!
Oops! I meant, paypal gives you 14 days from time of purchase to file a claim. Previously I said that we had 14 days to resolve any dispute but that was incorrect! Thank you Zeljko again for your interest and comments regarding my statements... and for correcting me! Much appreciated, Nelda
I have opened a claim with paypal as recommended by Dan, the new owner. Dan, can you please help expedite the resolution for reimbursement? Thank you... Paypal only gives 14 days from the time of purchase to resolve any issues and today is the 12 day! Very upset and disappointed to say the least...
Yes waiting on an Order since 28th August!

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Dan N. · Answer 1 · 2015-12-14T06:21Z

Dan N.

on 12/14/15

We sent you a shipping email. Please check you spam box. It would be awesome if you contacted us through our email. I will contact the warehouse and see where your product is. I show it has a tracking #.

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