The A Team Appliance Repair

I am writing to address a concerning issue regarding the service provided by appliance repair team.

Recently, I encountered a malfunction with my dryer and sought assistance from this company. However, I was deeply disappointed by the service I received. Not only was the initial assessment hastily conducted, but the charges incurred were exorbitant compared to market rates for replacement parts. Over $1000 I have paid so far.

Furthermore, the unprofessional conduct of the technician exacerbated the situation, leading to further damage to my appliance. Additionally, the pressure to pay additional fees for warranty coverage and follow-up appointments is unacceptable. They are very big fraud company, please never use them.

Dryer had no heat Repair man said part was not made anymore He said he could fix it to last about 6 months When he left I noticed he left door open so I closed it When I did it came on with no time showing He had told me not to turn on for 4 hours When talking to manager about getting money back because no parts were involved it was no because I signed a contract I am out $316.86 They are a horrible company

I give them a negative 1000 stars.
Pls never fall victim to this company" The A Team Appliance Repair" which presumably specializes in electrical appliance service & repairs!

It's been an extremely bad experience & I would never recommend this company to my worst enemy. Outrageous costs! Very unprofessional staff and technicians & they run service on a trial & error basis.

Pls, avoid them.

I called them for refrigerator, it had a low cooling, after spending 900$ with them, its not working at all. They are here to take money only.

Our dishwasher was leaking. We phoned the A Team Appliance Repair Service. A technician came, misdiagnosed the source of the leak, replaced two parts unnecessarily, and charged us $832 for the repair. The machine was not repaired. It still leaked. He came back. Wrote up a new bill for another $300 for a different part. We wouldn't pay. He left. The company denies any responsibility to actually do the repair. We called a real technician who corrected the problem easily without any parts. He assured us that the parts suggested by The Appliance Repair Team could not have been responsible for the problem.
It is a complete scam. If they ever repair anything it is by accident.

The cost of replacement parts and labour to repair a refrigerator was 90% of purchasing a new similar model. Once I tried to cancel the following day after the service visit they tried to haggle me into accepting a 20% discount for which I was still not interested. As per the law I'm entitled to cancel the repair within 10 days but I was unable to get refunded for most of the upfront cost. No labour had been yet put into the repair, the serviceman had only made an estimate so the labour was yet to happen in the future but I was forced to pay that upfront. Given that according to their policy, labour can't be refunded I lost all money related to labour costs. Then there was restocking fees for parts. In the end I lost half of the total cost of the estimated repair. Wether it's industry standard or not I don't know but it's definitely immoral to charge for work that hasn't been done. Avoid paying anything upfront, you can't get your money back.

I contacted this company because my washer was malfunctioning. The technician came and said he could fix it by checking and replacing the main board, the electrical wiring, and the watering system. He quoted me $295 for the labour and estimated the parts would cost between $350 and $400. I refused to go ahead with the repair because it was almost the same price as buying a new washer. His diagnosis of an electrical problem was clearly wrong. The $80 fee for the visit did not cover any testing. I was fortunate that I did not waste $750 on a useless part based on his advice. I bought a new washer for $1200 instead. A few days later, I tried the old washer and it worked fine. I called the customer service to get a refund and they were very rude, unprofessional, and ignorant. I am a genuine customer. I saw that they dismissed all the negative reviews as fake. But all the unhappy customers had similar issues.

I am looking to contact anyone and everyone who has had issues with this company
*******@mail.com reach out to me as I'm out over $2000. Let's all work together to take them down!

Hired these clowns to repair my broken dishwasher. The tech came in and claimed the problem is usually a sticky button and did I want him to proceed. I now realize this guy KNEW it was more than a sticky button...so I consented to the work only to have him tell me the dishwasher needed a whole new electronic console for almost $500 plus tax and installation. When I called to complain, the manager kept saying that I agreed and there was nothing he could (would) do. I even suggested we split the cost because the technician had to spend time and drive his car - no way. These idiots are total rip off and worst contractor I've ever hired. I will never use them again. Beware of these people.

This company is UNETHICAL! They LIED about the quote and "service call"; what was explained by the technician is not at all what happened. The quote for parts was far inflated beyond the cost of the appliance, when we tried to cancel our money was promised to be returned if we call the next day, but the company is refusing to return the funds.

I'd like to share an experience I had with a certain company. I had a scheduled appointment with them at noon yesterday, which they confirmed at 6 o'clock the previous evening. However, on the day of the appointment, they called me to reschedule, which didn't fit into my schedule. I was willing to reschedule, but they insisted on charging me a cancellation fee because it was being done on the same day. It's important to note that they were the ones who initiated the change to the schedule, not me. I was prepared to reschedule and have the technician come out, and I was willing to pay for the service. Despite this, they still insisted on charging me $80 plus tax for the same-day change. There was no mention of any charges for cancellation or rescheduling fees during my previous conversations with them. I advise others to steer clear of this company, as their business practices and customer service are subpar.

Called these guys last weekend whn our dryer quit. They told me $80 to have a technician come out and take a look. Technician arrived Early Sunday and diagnosed a blown fuse. Now the bill is $290? But wait, turn the dryer on and now the fuse blows again. ( not surprised because something causes the fuse to blow, right?). So now the heater element is shorting and must be replaced. The heater element is another $165 but oddly he doesn't add any more labour because he's already charged me $290 to change a fuse. Tech comes back Monday afternoon with a new heater element, replaces it, takes the balance of his money and leaves. Thursday when my wife started laundry she fired up the dryer and after running for about 15 seconds it shut down again. Call the Appliance Team back and guess what? Now it's a warranty issue and has to be ' investigated '... seriously? We've called 4 times now and and the file is locked and they can't do anything until the warranty department unlocks the file. I like so many wish that I had read all the reviews first but it was the weekend and we were half way through our laundry. Website looked legit, they were very responsive on the phone so all seemed good. Keep looking, don't use these guys. Never mind the customer service issues, they still haven't diagnosed the problem. God help them if the do show up and are looking for more money!

See CBC news report regarding this company.
https://www.cbc.ca/player/play/*******682
My recent encounter with this appliance company was nothing short of a nightmare. The technicians they dispatched to address issues with my oven demonstrated a level of unprofessionalism that I never thought possible.

As they attempted to repair my oven, they carelessly threw screws onto the floor, they did not have a proper container to store them. There was at least 30 screws in 4 different locations in the kitchen by the time they left. They were trying to take the top of the oven of to get the heating element (it's an electric oven), but they looked like they had no idea how to do so. They spent the majority of their time trying to find where these screws are, as if it's their first time doing it. Then, I,saw them messing up the rubber that prevents the water from seeping to the circuit. That can't be fixed easily, and that's when I decided to tell them if they know what they're doing and if they have a certificate. One of them blatantly told me "who are you to give you my certificate", what kind of unprofessionalism is this? That's when I told them to leave, and they left my oven unfixed, open, with the screws all over the floor, and ruined the rubber. Worst experience with a technician ever.

They scammed us out of several hundred dollars for dishwasher repair which they did not do. We had to pay in advance for labour/parts that they never installed, they wrapped electrical tape around a broken part to cover up that it was never replaced (created a fire hazard!), lied that the dishwasher was now working (which it wasn't - it still leaked) and refused to give us our money back. FRAUD!

Hired to repair my fridge...repairman took it apart and send the main board needed to be replaced, charged 950$, then came back a week later with the part and installed it and said another part is broken, and that would cost 450$ to fix. I demanded a refund of the first part and they refused...No thanks. Of course the idiot doesn't know what's really broken and ordered the wrong part

Extremely disappointed and disgusted with this business! Their staff are poorly trained from the customer service center to the appliance repair tech staff! Do not contact this company! I highly recommend Presto Appliance repair! They diagnosed the problem in minutes and provided a fair price and returned to install the proper item! THe A team misdiagnosed and charged double the cost! No apology and or refund, credit or resolve! AWFUL BUSINESS!

My washer wasn't draining so,first mistake when you call,a bunch of repairmen and there all busy,don't get the one that's not.They wanted $90 to show, to tell you it's $280 take it apart to find the problem. Drain pump is broken so now $30 part is now $320.for part plus the labor.
While technician is fixing it,he is on phone getting instructions.Time to put washer back together,things don't fit.Call friendwithspecial tool,takes pump out and put in again,now told housing broken.Needs another $300,but enough is enough.Run don't walk away.

This company has scammed one more customer by charging $327.70 in labour charges without fixing the dishwasher. Its deplorable that they remain in business. We made a mistake by not reviewing this company on the BBB-hundreds of complaints and the same story. What can be done to stop this company from continuing to scam everyone! Please do your research before hiring them.

Repairman came to unplug a clogged dishwasher drain hose which took around half hour.I knew service call would be $80 and was fine with that.After he mumbled a whole lot of numbers at me he said the cost was now $316!I was in shock and should have argued the amount but I just wanted these crooks out of my house! I wish I had done more research on this scam company!

I am so disappointed with the service I received. The technician first cam to my house smelling of body odour! Next, he asks for our WIFI password? So he could run a diagnostic test on the machine. He said that he needed to reset the "safety system " and that all would be fine. He tried to run a cycle and was impatient for it to finish so he guaranteed that it would work otherwise he would come back. Apparently now I need a new board? Why reset a machine for $290 if a board is needed? I called and the receptionist said they will not send a new technician out because we need a new board! I do not understand why I was charged $290 to reset a system that you know is not going to work! This is deceptive!

WORSE COMANY, WORSE TECHNICIANS, WORSE CUSTOMER SERVICE
Paid $840 for nothing, after 13 days technician said you have electrical problem, a day after we bought a new fridge working perfect without any electrical problem. This is their company trick.

We had an absolutely horrible experience with this Co they made us PAY UP FRONT for parts and advised us they were in stock only to wait out a full month without a proper working fridge, with appointments made, cancelled and no work was EVER DONE! After going thru all this we had to wait an extra two weeks in total to be repaid. This was without a doubt one of the worst unprofessional experiences we have ever had PERIOD you have been warned

I am looking for anyone will join me in a class action against this company. Email me at *******@icloud.com. We need to shut them down!