Pitney Bowes

Last october they made a mistake. They asked me to go to bank hundreds times. The bank phones them. Wrote a letter, print our the statement for them. But they kept saying that the did not receive my payment. After about 2 months they said that they found the payment. But they did not refund me in full. I asked again and again, now 2 months later they still owe me 84.00.GBP. Terrible experience. I lost a lot business. There is no compensation. Now i only want my money back.

See title. It's not much honestly. They claim their a tracing site but they have no idea just like you.

Package awaiting pickup 9 days. Yes, over Thanksgiving weekend but taking out those 4 days, still no movement in 5 days. Not a competent service. Is lack thereof.

Briefly, many of the remarks being made against Pitney Bowes would simply not be accurate. For one, its relationship with the USPS does not guarantee a smoother operation for either Pitney Bowes or for any location where post office services are offered (authorized shippers). Any issues with the USPS are a shared responsibility with the customer, the carrier, and the authorized shipper or service.

Also, the new Pitney Bowes "Amazon" QR system has put Pitney Bowes on the map in a rapid way. This transition too makes it a more efficient company and to offer such a critical system for returns is absolutely noteworthy.

I don't know where you guys get to call yourselves a company because you guys suck. Tell me how I placed the order September 23 on my birthday from G-Star Raw a company based in Amsterdam. My package was supposed to be delivered September 28 and it is now December 1. I continuously check my packages and it still says it's at Pitney Bowes. Who are these losers? Just here with terrible customer service telling me that I can't get any more information from my own package and the vendor has to send an email in order to get more information to provide to me. This is bull$#*! and I spent $200 on my order and it's sitting somewhere in Pitney OR someone it was a G-Star package and took it. Who knows? Besides that I'm never ordering from G-Star ever again until they switch from Pitney Bowes back to USPS or UPS or even FedEx because Pitney Bowes is the worst ever. Hope you go bankrupt.

So we all need to pay through pitney when buying stuff. They than give you a number with no clue at all from whom the package comes and when you ask the simple question whom it comes from they can't help as only intermediate company takes my money and gives 0 service in return. It realy is: America the land of the GREAT STUPID. No wonder you guys have Biden and Trump muppets for presidents... the laughing stock of the rest of the world.

If I could give zero stars, I would. There was proof of delivery at my door and photo from PB but I never received it. I asked my next door neighbors if they'd taken it and I believed them, since they couldn't have (two men in a household, the others are a newborn, his parents, and old grandmother). PB probably stole it after giving false proof and doesn't want to deal with me. I have nothing positive to say about them after this.

This company is really not worth a penny. Horrible customer service they don't know how to provide you with a straight answer and enjoy putting customers on long wait times. Each customer service person you speak to is rude and can't understand English.

Save your money and go with a better company that won't lie to you.

I've just started an online business and I have already had several items I can not track down. One of my biggest orders was never updated after personally delivering it to the carrier. And since the tracking number is not part of the carriers tracking system, i can't file a proper lost claim. It is infuriating and an unreliable service

Pitney Bowes has become so big they won't even answer any calls if they trick you into at least it is so hard to cancel

Package never arrived, and it still shows that it is sitting at the their warehouse, for the last 2 months. It went from the initial scan of origin to a 2nd location, so they did receive the package & started to move it through their system. Only for it to get lost. The customer service tool directs me to the company that I ordered from, but that doesn't fix the issue that the package is just sitting at their ware house. Luckily the company is sending a replacement, with a different courier but I hope they never use this service again.

Whenever I get tracking with Pitney Bowes I get ready for complications. They have no customer service number for package tracking, they do not provide tracking numbers for the carrier they are completing a delivery through, and you better hope to god an international shipment is not going through them. Complete nightmare. They should get -5 stars.

I always order my scrubs from figs and never had any problem with the shipment in the past but since they switched to this Pitney Bowes, my package has just been bouncing back and forth from US to Canada every day. You call their customer service, they don't even know what's going on. I ended up cancelling all my items because I can no longer stand the frustration and stress I was getting. So, yeah we're not purchasing anything from FIGS anymore until they change the carrier which is Pitney Bowes!

I ordered a dress and shoes on temu. Which I've made multiple orders before and they shipped through UPS. This time they used pitney bowes. I received my package and there was a slit along the side and instead of my dress and shoes there was a USB charger and screws. Extremely unhappy and don't understand why company's use them.

It takes way too long for products to get to you. I ordered something since December 31st. Today is the 15th of January and I don't have my damn package. It is absolutely ludicrous and I won't be ordering anything from anyone who uses Pitney Bowes for delivery. Sloppy service

Customer service is the worst ever! If you are trying to send a mailstation Back that is defective or outdated This is the address to ship too:
PITNEY BOWES DIRECT RETURNS
DOCK DOORS 34
5490 INDUSTRIAL CT- SUITE#100
WHITESTOWN IN *******-8808

They keep your package and won't deliver it till the exact date it's expected even if it's early. How the hell does it take days to get delivered from Maryland!? They have terrible delivery people who could care less when you get your package. It's a constant battle!

I order many items for my business and I am always sad when I see a company uses Pitney Bowes to ship. They are always super super slow and takes forever to get your items. Please, if you can, do not use Pitney Bowes. Your customers will thank you for shipping with someone else!

Stay away from Pitney Bowes. There customer service is atrocious and that is only when you are able to actually get a hold of someone.

They claim to lock you into a contract and pricing is outrageous. Find another postal company and stay away from Pitney Bowes!

I ordered two seperate packages a few days apart, one from pitney bowes and another through about her shipping company. Both were shipping from california, and the other shipping company was ordered later than the one from pitney. The other package arrived when it said it would. The one from pitney already had a week long estimated delivery time, and then everyday, the estimated shipping time would go by up 1-3 days. It's ridiculous how long it took- it sat in a usps facility for nearly a week.

I was worried about receiving my package, I thought it went to Canada post, but it didn't. Saturday, some 'citizen' came with the package. I had just checked the sites and no update. It's 3pm, and after delivery, I check the site it says 5pm today. Nothings broken. Happy.

Poor tracking and long delay. The package move a bit then it get stuck somewhere for a week or more the it moves a little again and so on. This is by far the worst transporter I have ever had to deal with.

Logistically the worst shipping partner in the USA packages land in Jacksonville from overseas and if your luck is terrible Pitney Bose is the shipping partner you get they take it to Orlando where it sits for 2 days then it goes to Atlanta for 2 or more days then either back to Orlando or Ebor city where it sits for 1 to 3 days waiting to be handed off to USPS for delivery in S W Florida if they skipped PB and just went to USPS Orlando distribution it would cut 5 or more days off delivery times