Sirius XM

Never worked in vehicle and phone app played same music so frequently,I began to predict next song. ON any channel. Got on website to discontinue. That is I'm possible. You end up chasing your tail. I used my rocket app to do this for me with success. Later I discovered Siriusxm had charged me 199.99 thank goodness my bank knew it was crap so they didn't pay it. Please do not pay for this service. To me me thay are snakes in the grass. Thanks for reading. My one star rating is for my middle finger to Sirius xm.

I cancelled my 3 months for $1 trial after only a week because the Roku app is so limited and the phone app I'll never use and I don't own a car so can't use it there. After I cancelled on the website I could not remove my debit card. I spent an hour on the phone first with a regular call center person and then his supervisor and both told me they can not remove my debit card. They said my card would just disappear off their website after the 3 month trial is over. Don't believe it. Not acceptable and downright CRIMINAL in my opinion. My anxiety is through the roof and will be for 3 months until April 2024! I will call my bank after this review to put a stop on Sirius XM charges because I wished I would have read these reviews BEFORE I gave them a try because obviously they are criminals. My actual rating is Negative to infinity and beyond, one star is far to good for such a corrupt organization.

Let me tell you a story about a Hyundai Tucson 2012 radio. We purchased a Hyundai in 2012 and paid for Siriusxm and paid extra for our other tablets and cellphones. Well, all was well for some time and then it happened we were cut off from Siriusxm and could not understand why, we paid our bill always so what happened. Well, here it goes but first, I do not even have to leave the house to run into problems, some that should not occur. I called Siriusxm and they said because the radio was changed out, they needed a letter from the dealer and they wanted to charge me $15.00 for the change over from one radio to another and I said no and hung up. I called up Siriusxm the next day and they told me that this replacement radio was someone else's and that blah! Blah! Blah! So, I hung up getting even madder. I called up the 3rd day and was speaking with a nice guy who wanted to help me, like this is how it should have been I explained that my radio was replaced and now Siriusxm wants to charge me $15.00 and he said he would correct all the problems and would not charge me anything. What a great guy and all was working well for sometime. Well, everything is going along fine and then recently we got turned off on all our devices. I called Siriusxm and explain the situation (here we go again). This time I really got mad. The girl tells me that the previous owner put in for a 30 day free trial and because there time was up it was turned off. I said I own this radio and these people do not. I said that I have been paying each and every month for service and you cut me off without even telling me why. Well, the girl said she would give us 90 days free trial on the radio and 30 days on the other devices. Then they will have straightened out the problems (I don't think so, but will find out) in 30 days. For now, I am preparing for the 30 day fight, but all the devices are working. I am a happy camper for now. Will continue to let you know what happens.

The new app is awful - not user friendly at all. Where is the 'restart show' on Stern? You can't scroll through segments - it sucks. Truly sucks. My favorites are gone. Too many negatives to list.

I begged you to leave me alone, but you won't!
I will never be a customer of yours ever again, because of how you won't stop...
Don't call me or email me, and stop sending me ads in the mail.
If you don't stop, I will spread my dislike for your company all over the Internet.
Does this sound like I want you in my life, GO AWAY!
STOP STALKING ME!

The new app is a horrible design not intuitive. I cannot find my favorite channels and I have wasted too much on it. Canceling my subscription

Only found 1 classical music channel, the majority channels are politcal-news. Since its a paid service you would think their wouldn't be ads, but no after every song there's multiple ads. So overall you might as well just listen to normal radio stations on fm or am and they will will probably better match your tastes and be cheaper.

I only use this w/ Android auto - about 6 hrs a month. They have no tier-service, so expensive. You can't cancel except by calling a human with a heavy accent. The app drops connections every 20 minutes or so if I drive long distance. The latest app is a total fluster-cluck.

Ok so I bought a new car came with Sirius. I was seriously considering but every person I spoke with their English was horrible. Then I was told yeah I can use a subscription on both my highlanders then told no. Looked at news content is 90% left No NewsMax no OAN So they lost me as a customer

The music variety has gotten worse and worse over the years. They've taken to playing the same "twenty" songs over and over and over no matter what channel you listen to. Then they discontinue channels from vehicles or move them to another location that older vehicles cannot get. On top of that their rates get higher and higher. Just try to contact them and ask why or to cancel your service. It's just like calling old phone companies, cable companies, etc. We're Sirius, we don't care, we don't have to.

The music is good, but customer service is terrible. Tried to cancel my service, and spent an hour online trying to do. Very slow and agents seem to lack training on what they are doing...waste of time. Called them online and no one could speak English well enough for me to understand.so still couldn't cancel. Finally had to cancel the autopay at my bank. My monthly bill went from 20 dollars to almost 60 dollars with no notification. Do not use this service...these people are not very intelligent, and hard to deal with. Just read other reviews on here and it seems these people are ripping people off by jumping their rates without notification. Scam artists! Do not use their service.

Low on content - Artists and songs repeat. Thought I was to be a fan of 1st Wave when I got a three month trial with my newly acquired used Lexus. A lot of artists are not represented (eg. Kate Bush - a Rock and Roll Hall of Famer), Gary Numan, Heaven 17, Ultravox, just to name a few. Too much Clash, Police, Depeche Mode. They seem to be centralized cut / artist rotation per given time period. Richard Blade - not a fan and seems to be on all the time I tune in (early in the morning is by far the best time for listening.) Only game in town on this Sirius FM, 80's on 8 is way too "poppy" for my taste. Other channels like Classic Vinyl again lacks the artist and deep cuts I like. The lone 60's channel I tune away from as fast as I tune it. The Beatles channel plays more alternate takes, other artists playing Beatles songs, and solo efforts than Beatle songs! (I caught a Beatles tune on the 60's channel while they were playing Billy Preston on the Beatles Channel.) Find myself channel surfing rather than staying tuned, and a lot of times failed to find something I can tolerate. So, I may ask, what is this subscription all about? Nothing special. My CD collection is far better.

Dear Sirius thank you for ruining a perfectly great app when you change to the new format. I don't know how one company could screw something so easy up so completely. My saved channels are difficult to find my favorite shows are difficult to find. What moron came up with this?

I wish I could give Sirius XM zero stars, because that's exactly what they deserve after my horrendous experience with their service. For the past 13 months, I've been unknowingly hemorrhaging money to them for a service I never signed up for or used. It's the kind of nightmare you'd expect from a shady operation, not a supposedly reputable company.

First off, their billing system is an absolute mess. Somehow, they managed to link my card to an account that doesn't even belong to me. Despite multiple attempts to rectify the situation, they continued to debit my account without my consent or authorization. It's bad enough to make an honest mistake, but to compound it by refusing to refund my hard-earned money is downright disgraceful.

Their customer service is equally appalling. Instead of taking responsibility for their error and promptly issuing a refund, they offered a half-baked solution that does nothing to compensate for the financial burden they've placed on me. Their idea of resolution? Cancelling the service of the individual whose account was erroneously linked to mine and removing my card details from their system. But what about the money they've essentially stolen from me? Apparently, that's not their concern.

Sirius XM's lack of accountability and disregard for their customers' rights is utterly unacceptable. It's clear that they prioritize their bottom line over basic principles of fairness and integrity. Save yourself the headache and avoid Sirius XM at all costs. There are plenty of other legitimate and ethical companies out there that actually value their customers and provide the service they promise. Sirius XM is not one of them.

My family has had SiriusXM radio for years. The bill is always correct and it's nice to have music in the car and in the house for one low price.

Good Job!

Terrible service, awful commercials, and a nightmare to cancel it. Website does not work to cancel it, app does not work to cancel it, phone number nobody pick it up and the chat the ask you a lot of questions and keep forcing you to keep the subscription even you text 15 times to cancel it. Terrible experience.

Sirius is perhaps the most immoral business I have ever dealt with in my 79 years.

For one: they quote you a price and, when you baulk, quote you a lower one, and then an even lower one.

For two (and this is just scandalous): when you wish to cancel, as I have just tried, they require you to speak to one of their agents located in a country where English is a second language and then subject you to a barrage of attempts to convince you to keep their service. My first attempt to cancel was a lengthy affair which ended in my insisting that, my account be cancelled. My request, which the agent apparently granted, was simply ignored. The agent lied. My second attempt was to call and tell them I had sold the vehicle and therefore wished to cancel. After a reasonable exchange with the agent, I was told (and this, I suspect, was another lie) that I was being transferreed to the cancellation department. The line then went dead.

I have read on the Internet about the law suit initiated by the NY Attorney General in response to Sirius' widespread attempts to hold on to customers by whatever means, including outright lying, obfuscation, wheedling coercive persuasion--which in any decent mind is tantamount to criminal activity.

The only way to beat these people is to cancel your credit card and ask for a new one. This is what I did this very morning.

I've spent hours requesting Sirius to stop streaming into my vehicle. It takes over my audio system & comes on everytime I start my car.
My free trial/account was closed after 35 min on the phone. But still the service is not stopped Many messages have been sent back & forth.
After a full morning of this, I'm still getting no where.

Worst company ever. They don't fu**ing understand that when you say no to them it means no... they don't understand and they keep harassing you... I've had almost 200 phone calls asking me to sign up with them when I've clearly told them no... stop acting like zionists and listen to your customers. If they say stop attacking, stop it. Complete bunch of tw*ts!

They keep charging my credit card without permission to raise the price! They continue to raise the monthly price, and I just wanted the free trial! Don't ever give them your card info because they just keep automatically charging credit cards and continue to raise the price!

Omg - renewal every year is brutal, the folks in some other country will tell you one rate and try to pad other costs, don't give them your credit card :/

Short & not so sweet - this new app update is AWFUL!
The overall rating of 1.29 is overly generous.

I renewed my subscription on Friday they took my money by Sunday my radio was turned off and they wanted to charge me again